DISQUS

No Sense of Time: Threatened at BlogHer

  • christopherbarger · 4 months ago
    George, GOOD FOR YOU for standing up to her! Score one for the good guys! This happens more often than anyone in either the marketing or blogging communities like to admit... certainly not a majority by any stretch but it happens OFTEN. You just made my entire week -- already!
  • WesleyTech · 4 months ago
    George, I think you reacted just right. Thanks for sharing the odd-ball experience with everyone.
  • ExtraordinaryMommy · 4 months ago
    George - you are PRICELESS. I'm glad you stood up for yourself. I'm glad you stood up for Crocs - because to have handled it any other way would have been to give in to the idea that bloggers/PR/Brands should be DEMANDING anything from each other. We are trying to work TOGETHER. I know this woman isn't the norm. I know you believe strongly in a positive relationship between Crocs and Bloggers - good heavens - you sent my daughter the most FANTASTIC Crocs when our original order didn't arrive. Thank you again for taking your job so seriously and still being able to laugh with us. So great to have time to chat!
  • geechee_girl · 4 months ago
    I don't even have a good response for that level of gall. You handled it well.
  • Chris Brogan · 4 months ago
    Holy crap. I just don't have anything big to say here. Just... holy crap.

    Much love, man.
  • @pbarbanes · 4 months ago
    (falsetto voice) One bad apple don't spoil the whole bunch, girl! Ohhh....

    It's happening, and the warning signs have been there, the most recent being the "United Airlines guitar" story: the "bullying" of social media, the implicit and sometimes explicit "threat" of social media folks - not just bloggers, but twitter users, and LinkedIn'ers (?) - to use social media as some sort of "public hall of shame." And in this story, a clear case of attempted social media blackmail.

    It's great to see the shock that is coming through in the comments here. Because one bad apple DON'T spoil the whole bunch. Girl.

    I would just caution everyone who blogs and or tweets to resist the urge to use social media as a hammer, some kind of whiny customer-complaint tool, in which your complaint (my latte was too cold! or something) with your 50,000 followers or readers is supposed to somehow bring a company to it's knees and force it to comply with your "request" for satisfaction. That's a far cry from what the woman wanting Crocs did, but ...slippery slope. : )

    More of my thoughts on this are in a post I wrote about the tweeter who is being sued for $50K by her landlord for a tweet she made: http://bit.ly/TOegB

    Peace.
  • George G Smith Jr · 4 months ago
    Ultimately, trust is the only currency that applies in this field. Audiences help, but once a blogger or a brand loses the trust in this sphere, they virtually don't exist.

    I hate that all this commotion highlighted a small negative aspect of the event and of blogging in general. Almost every blogger I work for do it for the passion of doing it - which is why we trust them.
  • scottmonty · 4 months ago
    George, thank you for standing up and taking a risk for the marketers. It's always difficult to react to something that wouldn't even begin to enter your realm of thinking. For what it's worth, I think you did an admirable job, given the circumstances.

    The funny thing is, I'm aware of at least one other prominent blogger who has threatened at least one major brand and followed through with negative blog posts, podcasts, and even a Facebook group (remember those?) about the company, in order to get "compensated" for poor service - expecting to be rewarded at an even higher level than he had originally purchased. Even if there are customer service issues involved, I personally feel that it's never kosher to level threats and vindictive and libelous posts. There are more mature and productive ways to make a point or receive better service.

    While we haven't seen the end of this type of behavior, I commend you for ripping the covers off of it. It happens here and there and it doesn't reflect well on the vast vast majority of bloggers who know how to act like decent human beings.

    Just be glad your company isn't confused with a car rental agency... ;-)

    Scott Monty
    Global Digital Communications
    Ford Motor Company
    @ScottMonty
  • George G Smith Jr · 4 months ago
    I probably wouldn't have brought this up if it had anything to do with our service or even our products. Heck, if you search Crocs on Twitter you'll see a lot of negative things (but they're talking about us, right?) and the Crocs Blog (http://blog.crocs.com) has negative comments about some poor customer service of late. Those I get - we're dropping the ball and the negativity can help us to improve. Threats on that level are akin to a customer going to the Better Business Bureau. If we're really messing up, it will be an issue. If we're not, well - the masses are fairly intelligent. What bothered me was the fact that this was simply to get stuff....Threats for free stuff or special treatment - ugh.

    I guess this just really ended my age of innocence. I've had such an easy time reaching out to our audience and making friends and connections with people that it never occurred to me that something like this would happen. We're all still learning in this realm - so hopefully this can help both brand and blogger police their communities better.

    ~GS
  • Peter Weissenstein · 4 months ago
    George and Scott -
    There are places for legitimate complaints and how companies handle them defines both the complainer and the company. George - your observation about negative comments being up on the company blog (where it would be easy to remove them...) shows a level of comprehension in marketing that is rare with many companies. However it is also easier to separate the wheat from the chaff - if someone does what Scott described and makes it a vendetta then they are IMHO quickly discredited and down the drain goes all the influence and goodwill they may have established prior to their ego getting in the way. Will it affect sales? Maybe - but as the old adage goes (and as I stated earlier) 90% of your issues come from 10% of your customers. So you end up better off without that customer and a loyal customer base. BTW - as soon as I can figure out my shoe size this diabetic is ordering a pair of CrocsRX. (I thought you all had a foot sizing chart on your site but can't find it. That would really be helpful...)
  • George G Smith Jr · 4 months ago
    If you find the style you're looking for, there should be a tab to a sizing chart. Generally speaking, it runs similar to your natural shoe size.

    As for your comment, I don't fear people with vendetta's because, even if some of their points are valid, their bias will taint their commentary. Ultimately, all people have in this sphere is trust. If you somehow lose it, you've lost it all. One can write all they want, but it's the people that read it that decide what trust to put in it...
  • Heather Kephart · 4 months ago
    Ahahaaaaaaa!! Sounds to me like the makings of a SNL skit. Or something that would happen to Liz Lemon on 30 Rock.

    Any cartoonists out there want to immortalize this moment?

    Still chuckling in the desert,
    Heather
  • ohamanda · 4 months ago
    George! That is the freakiest thing ever! She really thought SHE could put a black mark on Crocs? The same Crocs (George) who sent me a pair of crocs for my daughter b/c the "review" crocs never came in the mail? The same Crocs that gives away boatloads of shoes on twitter just for fun? The same Crocs that gave away a billion shoes at BlogHer b/c they love the community?! Seriously. I'm sorry.

    But your response? PRICELESS.
  • skquinn · 4 months ago
    What nerve. The people that do this kind of thing, eventually do get what is coming to them.
  • Tiffany · 4 months ago
    I.am.shocked.

    I am so sorry one of "us" behaved in such an atrocious manner. As I read your post I kept waiting for the punchline.....instead I feel suckerpunched. WTH is WRONG with some of these bloggers????
  • rachel - a southern fairytale · 4 months ago
    I'm in shock that someone could be so tacky. I know that I probably shouldn't be but, wow. That's just awful.
    And yes, that table is insane! We spent forever looking up things on the map and playing with the games. I want one!
  • gardenJess · 4 months ago
    What a great way to handle a very petty person! Sorry I couldn't make it to Blogher this year, but hope to get to see you again at Blissdom next year, and already making plans for Blogher10 in NYC! Hope that the number of petty people is kept to a minimum.
  • AllyB · 4 months ago
    I considered blackmailing you and then I realized how completely HORRIFIC that would be. Seriously? Seriously? I am shocked. But I feel you should know that I'm only friends with you for the shoes. ;) (I kid! I kid!)
  • @Wilkinsonjk · 4 months ago
    THANK YOU for writing this. As a PR professional it's always sad to come across those situations when you know the majority of people in the space are genuine and truly grateful. As much as we do need to learn how to work with bloggers I couldn't agree more that they are not above reproach and also need to adhere to a code of conduct.
  • designhermomma · 4 months ago
    wow. wow. wow. is this what us "mommybloggers" have become? I'm so sorry for this! I thought you were awesome, fantastic, and represented so much more than just a brand.
  • sparksfley · 4 months ago
    I'm sorry, George. All I know is that you were wonderful when I dealt with you after Blissdom (I wasn't able to attend BlogHer this year.) And when I had a problem, that was my fault (got the wrong size, due to MY error), you corrected it anyway. Er - I should mention to the public that it was because I alerted him, and not because I threatened him =) It sounds like you got the equivalent of "Don't you know who I am??" And I cannot believe someone actually went there.
  • peapodsquadmom · 4 months ago
    what?!?! people are so messed up.
  • amylovesit · 4 months ago
    Um, wow. Somebody has some serious issues. What some people do to score a freebie. Nice comeback!
  • scarymommy · 4 months ago
    Wow.

    And to think I left my shotgun at home. Oh, all of the swag I could have walked away if I'd just shot a few bullets. Next time.
  • arinewman · 4 months ago
    Wow. I guess I read this with mixed emotions. Glad you reported an interesting story, sad to know someone would risk their reputation like that over a pair of Crocs (hey, that may be quite the product endorsement actually), and I felt a little bad for sad blackmailer. Interesting how influence and credibility transverse the real world and the online sphere so directly in situations like this.
  • christopherbarger · 4 months ago
    Actually, let me clarify and agree with you... the team at BlogHer -- not to mention like 99.99999% of their community! -- wouldn't stand for the stuff and if they ever see it happening they'd call it out just like you did.
  • AmazingGreis · 4 months ago
    Wow, it's women like that, that totally suck all the fun out of blogging and conferences in general!!! It's sad that a person would ever act like that. Yes, it sucks not to get free stuff, but to threaten someone is totally crossing the line. Thanks for the warning and I'm sorry that you had to experience this. Luckily, I know you know that a woman like this is not the norm. You and Crocs have done so much for the blogging community and I thank you for that!
  • Zoeyjane · 4 months ago
    Thank you for not posting any other, more personal information about the blogger that you may have remembered. She doesn't need the traffic. She needs a lesson in common courtesy and manners. So sorry that someone of our genus tried to shoe-mail you.
  • melisalw · 4 months ago
    This annoyed me so much when I was sitting in the lobby on Saturday night with a huge group and you told us about it. I don't even know how people have that kind of nerve. And Tiffany's right, though you wrote that you had fun and yada yada yada, I'm disturbed that this one person represented us so poorly in that moment.
  • amy_momadvice · 4 months ago
    Wow- just wow. That is extremely inappropriate and that makes me so sad. I hope you understand that this is an isolated incident. It sickens me when people behave in this manner. I hope it helps to know that this blogger was not a fan of Crocs and am now preaching the message after the party at your store. I look forward to the fall line of shoes and I bought a pair to get me through the summer until I can enjoy some of those delicious new plaid shoes you have out.

    It was a pleasure to meet you at BlogHer and I hope that this incident did not taint the overall feeling you have towards bloggers.

    Amy
    MomAdvice.com
  • CajunMama · 4 months ago
    George - So sorry that someone thought they could blackmail you or even just say something nasty like that. As someone who has been threatened in a similar way recently ("if you don't do what we say, we'll publicly embarass you"), I feel your pain. You handled it like the pro you are. If she did it to you, she probably pulled this on someone else and got away with it.

    Just remember, Karma is a boomerang. - Big Hugs from your Louisiana friend.
  • jennyjenjen · 4 months ago
    Wow. That's pretty disturbing. I wonder if this has happened to anyone else.

    On that note, I want this extremely addictive Tiles game, but thankfully I won't have to blackmail you to get it...
  • JessicaGottlieb · 4 months ago
    Oh my gawd.

    I'd like to say I'm shocked... but really I'm amused. FYI I was at socialluxe, I didn't get crocs and I'm okay with it.

    I did get Francie Pants and moon everyone.

    For what it's worth, I was witness to great behavior and grateful women. In reading posts I feel like I possibly attended a different conference than everyone else.
  • phdinparenting · 4 months ago
    Yes, being mooned by Jessica was the highlight of that party. So much more than any swag!
  • George G Smith Jr · 4 months ago
    I was witness to amazing behavior of a great community. This was just an anomaly. Didn't think my little personal blog would actually have more readers on this one post than it has all year. haha.
  • Name · 4 months ago
    Wow! Seriously? I mean what in the hell did she think she would accomplish with that? Good for you on standing back up to her and her crazy request. Nice meeting you as well!
    Kasandria
    @waystosave
  • kristintbhompson · 4 months ago
    Wow! Some people really take the good opportunities they have in life and mess them up awful. I would have loved to be able to afford to go to BlogHer, and meet all the fabulous people. You're a much bigger person than I would be because I have to say I'd have published that blog lol. No, I guess I wouldn't have but seriously some people need to get a reality check. Sounds like she was just at BlogHer for the free stuff.
  • Lanora · 4 months ago
    Very impressed by the aptness of your fast comeback. Bullies need to be called out more often!

    I'm sorry didn't get a chance to meet you at the conference (was there only for the last half day as a LobbyCon participant).
  • Linda @ My Trendy Tykes · 4 months ago
    That is just beyond tacky. I am reading a lot of horror stories regarding the "Swag" but this one tops them all.
  • nannersp · 4 months ago
    That's horrific! Way to go for standing your ground!
  • sarasophia · 4 months ago
    Wow.
    I am amazed.
    The sheer ugliness is appalling--and when people choose to use their powers for evil--you just have to know that karma is eventually going to kick them in the rear.

    We should all grieve over this type of greedy consumerism, the thought of what it is doing to our country, the thought of what it will teach our children......

    <3 sarasophia
  • Jodi Grundig · 4 months ago
    Oh my gosh, that's just awful! Please don't let that experience ruin the whole weekend - we're not all like that.

    I think Crocs did a wonderful job - keep up the great work!
  • Heather · 4 months ago
    Wow. The whole "I've got a blog and I'm not afraid to use it" thing just really blows me away. It is nice to see companies aware and mindful of their interactions both in social media and offline, as in provide the service your customers deserve. I do share my experiences - both good and bad - but with honesty and integrity. I just can't imagine anyone would have taken her seriously over a brand boycott because she didn't get free shoes.
  • learningmama · 4 months ago
    Wow. I could never be so rude to anyone. I did love the 'players in the sphere' wording haha! I hope you don't have to deal with anyone like that ever again. Especially at something that is meant to be informative and fun.
  • Marianne · 4 months ago
    George, good for you for posting this because the perspective of the brands and PR matters just as much as the bloggers.

    Loved meeting you at Dick's Last Resort and at SocialLuxe with my Ohio buddies - you are as nice as they always say you are.

    Best to you!
  • Crazedmommy · 4 months ago
    Wow. You have been so nice to bloggers and to everyone to have this happen is just crazy. It was bad enough to see grown women who know better lose their minds, but to be threatened? blackmailed? This right here is a cautionary tale.

    We need to pay attention.

    Lucky for us you like us so much to tell us instead of just walking away and not looking back. Thank you for that.

    How is it though that I looked for you all weekend to introduce myself and thank you for my Crocs from BlissDom and I could not find you?

    Thank you so much for all you do. We really do appreciate it.

    Shash
  • BusyDad · 4 months ago
    I'm amazed you didn't just bust up laughing. I would have laughed in her face, taken off my crocs and given them to her.
  • George G Smith Jr · 4 months ago
    Well I did laugh at her. I mean...seriously? For a pair of shoes? If you can leave your family and fly to Chicago for a weekend, can't you pay $30 for a pair of shoes before you go and get in someone's face about it? lol
  • bargainbriana · 4 months ago
    George - I'm so sad this happened and embarrassed for our community. I think you go over and beyond as shown with your customer service to me, which I highly appreciated and did not request.

    You are a good person, understand women bloggers, and I'm disturbed that anyone would do this. Crocs has been so generous with their sponsorships and programs.

    Though, it is not really a surprise considering the nature of beast. So sad. I wish you had gotten a name as well so other PR firms could at least be on alert.
  • cathymccaughan · 4 months ago
    WHAT? That's insane. She must have forgotten her meds would interact poorly with alcohol. Next time, take her picture with your phone and post it so everyone can stay far away from her.
  • Krystyn · 4 months ago
    Wow! That is just shocking and amazing. I can't believe the audacity of some people.

    Glad you were thinking on your feet and able to fire back at her!
  • loraleechoate · 4 months ago
    This is utterly, utterly disgusting.

    Utterly.

    People like this give bloggers a horrible name and it is beyond the pale what she said.

    I met you with VDOG in the lobby and think you are a geniunely lovely guy and I did not beg for shoes however much I really, really wanted to. It's so utterly tacky. However, without a shred of bitchiness and asked with TRUE curiousity...if she was a "somebody" who had a blog you recognized...would you have given her the shoes or tried to placate her? I am totally curious about how a brand would handle that kind of behavior from a larger, more recognizable blogger. I imagine some companies would bend over backwards to soothe a high traffic blogger, appalling behavior or not. How do you guys tick?

    And, I guess I see her behavior as making her a nobody vs. the size of her blog.

    Again...no bitchiness intended. Truly.
  • George G Smith Jr · 4 months ago
    I bet most brands would have bended to a big blogger. I wouldn't have out of principal seeing as I have good equity in the community and I work with bloggers of all sizes, so if a "big" blogger didn't know that - she obviously isn't part of the community I want to build.
  • loraleechoate · 4 months ago
    I KNEW there was a reason I got such a good vibe from you. This seals it-CROCS RULE. (And so do you.)

    :)
  • Christina @RantRaveRoll · 4 months ago
    OMG! What a bad representation of bloggers. It's sad to see someone trying to use their blog and connections in that way.

    Don't get me wrong... I love my Crocs, but wouldn't consider threats to score some.
    What's next? Croc Corner Dealers?

    Good for you though.. I think you handled it perfectly. Maybe next time this person will think twice before making idle threats.
  • schneidermike · 4 months ago
    way to crush her idiotic dream
  • idahojill · 4 months ago
    WTH? People are wacky, that's all there is to it. jeez - at least you handled it well! :-)
  • kitseeborg · 4 months ago
    Even though this is an anomaly, I would like to hear if other brand bloggers have been approached in this manner - and what their responses were.
  • linda m lopeke · 4 months ago
    I love the way you handled this situation and thank you for sharing it with us. I am sorry it happened to you but, hey, it takes all kinds and you just happened to run into one of the lesser ones.
  • A Whole Lot of Nothing · 4 months ago
    HOLY. BALLS.

    Shameful. I am glad you know that is NOT indicative of the general population.

    I'm also glad I got to put a face w/ your name at Dick's and glad you had a good time hanging with us crazy (in-a-good-way) ladies.
  • erinat5dinners · 4 months ago
    I'm super proud of your response George! Good for you!

    Shame on this girl!

    Erin
  • Name · 4 months ago
    People are just plain nuts and greedy!! you are such an awesome guy you know this person just did't even try to get to know you. I want you to know that I love Crocs and the work that you do for them. I hope you get a raise soon because you so totally deserve it and BTW I have already gotten tons of compliments on the Patricia's I bought at the event on Friday.

    That's right greedy people!! when you love something you learn to love to pay for them.

    Hugs,

    Mercedes
  • Amo · 4 months ago
    I am so sorry you were the victim of a lunatic. Just remember, the world is round, my friend.
  • SarahOhana · 4 months ago
    George, first let me say that I was happy to finally meet you in person at Blogher. I have a relationship with Crocs through my best friend, not you, but am happy that you are the "face" of Crocs in social media, as from what I saw this weekend, you are rocking it!

    This is horrible. I am so sorry that happened to you and am glad you posted about it so hopefully it will tell bloggers to watch their manners....companies/reps aren't going to take that!

    RESPECT is the word that we all need to have for one another.

    Sarah
  • Shan @ Last Shreds Of Sanity · 4 months ago
    It is women like that who give all women bloggers a bad name. We are not all like that.

    I have told companies, like my satellite company, that i was going to blog about the bad customer service they were constantly giving me. But that's about it. I wasn't blackmailing anyone, I was going to write about how they treat paying customers.

    But over a free pair of Crocs???? Oh my Lord! Give me a break!
  • George G Smith Jr · 4 months ago
    Seriously - I'm all about people complaining about real facts. The truth from customers make improvements. But this was just weird.
  • OHmommy · 4 months ago
    I tweeted about this 30 minutes and it's been RT at least 25 times in 30 minutes George. Im so sad this happened to such a sweet person.
  • George G Smith Jr · 4 months ago
    Yeah - I've had more people read my blog today than ever. I hope it doesn't get blown out of proportion. It was an isolated incident. I don't want to make it BlogHergate or anything like that...
  • Crystal @ Simply Being Mommy · 4 months ago
    Oh my! That is horrible. I've seen on Twitter where you are constantly giving away free Crocs and have heard from some wonderful bloggers just how awesome you are.

    So sorry that happened to you.
  • mandi @ it's come to this · 4 months ago
    Oh my word that's horrible!! What's funny is that when people around me "just don't get them" or those people that think of only one style, or after the press about going out of business, etc. I feel the need to defend Crocs ... strictly because of the work that you've done (to your point - you're doing your job - yes!!). I see that in fact, Crocs "gets it" ... just by your job position, they get it. And I like the company better because of you. So sorry that happened!!!

    And disclaimer ... I am NOT trying to butter you up or getting ready to hold you hostage!!!
  • couponprincess · 4 months ago
    Okay.. totally crazy. So not what Blogging is about. I am so sorry this happened to you. I hear great things about you all the time, and for some crazy lady to say she will do that is just wrong. Have a great week home from Blogher, best wishes for a great week.
  • knitpurlgurl · 4 months ago
    It's bloggers like this woman that ruin it for everyone. I did not go to BlogHer, but 'heard' several comments that there were a lot of greedy bloggers present. -That some ppl were all about the swag even if it meant lying or stealing to get it. It's a sad state of affairs when adult women start acting like spoiled children. I'm sorry to hear that you had to have this experience. Most bloggers I've met are genuine and nice. Unfortunately, even though that blogger was a part of the minority - it doesn't change how it affected you. I'm glad you have forgotten her name - because publishing her name would only give her more attention, which I suspect was the original purpose of her temper tantrum with you.
  • Marinka · 4 months ago
    God, I hope that this is an exaggeration. Or that she wasn't a native English speaker and didn't quite mean what she was saying.

    I think it's great that you provided Crocs for bloggers. They didn't have my size, but that's ok, I was going to have my feet bound anyway.
  • Brett Borders · 4 months ago
    Threatening online defamation to someone for almost reason - let alone an extremely trivial one, like not handing over free shoes on demand - is as sketchy as it gets. It shows a very, very dark side to someone's character.

    I think you handled it well.
  • Kim ~ Crafty Mama of 4 · 4 months ago
    George, that sucks that that happened to you, you are a class act and a joy to work with, I am so glad I know you beyond shoes. It is a shame the a select few can give bloggers a bad reputation. So glad you "bit" her back with a shot of her own medicine! If she would have written something about you, NO ONE who knows you would have believed a word of it, you are truly a great guy. I agree with you about Crocs, you really nailed it at Blogher, you always do!
  • George G Smith Jr · 4 months ago
    I'm glad I know you more than just shoes too!
  • mandi @ it's come to this · 4 months ago
    If my comment comes through twice, I'm sorry!! Not sure what happened. But I was just saying so sorry that happened!! The funny thing is that when I hear people talk about Crocs & "just not get them" or when people think the brand is exclusive to just one style or even after all the "going out of business press" recently, I feel the need to defend Crocs - strictly because of you! Through Twitter, you've become the face of Crocs to me & even with your job position, I see that Crocs "gets it". See YES, you are doing a good job!! Sorry this one blogger had to threaten that!! CRAZY!!
  • JANE4girls · 4 months ago
    I don't know you from Adam, but I am sorry that this happened to you. I don't understand why people think they are entitled to anything. I missed out on BlogHer this year but hope to attend conferences in the next year. Now I know to be on the lookout for crazy blackmailers. Again, sorry this happened to you George.
  • moosh in indy. · 4 months ago
    Her name was Casey from mooshinindy.com and she's pissed at you for changing her mind about crocs.
    it was so much easier to hate them.
    so much easier.
  • George G Smith Jr · 4 months ago
    hahaha. BTW - your business card with the sheep is hanging on my cubicle wall. It makes me smile.
  • The Stiletto Mom · 4 months ago
    Oh. My. God.

    There are no words. I was there and saw some of the crazy behavior. This is off the hook.
  • adriarichards · 4 months ago
    Wowza on this one.

    George, thanks for sharing about this. I attended BlogHer09 and this was my first. I've been to tech conferences before and 2 blog conferences this summer but wow, the stories I'm hearing about fights over sex toys, theft from parties and now blackmail show me that some people attending are simply there for selfish reasons.

    Glad you put your foot down and sent her running!

    From the comments, it looks like many people think highly of you. It's very important that people share their experiences and I'm so glad you put this out here as a lesson on how you dealt with it and hopefully as a warning to would be blackmailers.
  • The Casual Perfectionist · 4 months ago
    Wow! That's crazy! What a great comeback!
  • xiaolinmama · 4 months ago
    Ugh! How embarrasing for her, what a bad reflection that makes on all shoe lovin' bloggers. Aack! On another note, I wore a pair of the Crocs wedges to BlogHer and I can't tell you how many compliments I got on them. I was hoping to meet you just to say thanks and share the good news. Best pair of shoes I've bought in a long time! Kudos to you for not gettin' blackmailed and to Crocs for a solid product.
  • Joe · 4 months ago
    That was appalling behavior on the part of the blogger. But I also don't want to let your response to her go without comment. A couple of caveats: sometimes yes, you have to fight fire with fire, and she sounds fairly aggressive. And the situation obviously caught you off-guard - it's hard to think clearly and I can't totally fault you for your response. What I find interesting is how you've blogged it here.

    With a moment to think about it, I hope you realize that the correct response here is typically one of more discretion - give her your card and ask for her name or blog or business card in return; firmly tell her again that you're sorry that there weren't enough shoes for everyone, but that's how events go sometimes and that there simply are no more shoes available; say you are available to answer any questions she has about Crocs for future blog entries; and then excuse yourself from the conversation. More bluntly, simply tell her that her approach is blackmail and that Crocs does not respond to those kinds of demands, and then excuse yourself.

    Now, you're on record as having threatened someone, and you don't seem given to reflecting on how you could've handled the situation more professionally. In fact, one reason you seem emboldened to respond so - and blog about it yourself - is that the blackmailer was a "nobody." Ask yourself: would you have reacted differently - or even caved to the demand - had it been an influential blogger? Even when in response to a direct blackmail demand, threats of any kind are unacceptable.
  • George G Smith Jr · 4 months ago
    I work on building a community and honestly, only called out the "nobody" aspect of the person because they were acting like they were someone with enough clout to bring me down. I wouldn't react to anyone's threats because, if they are threatening me, they aren't paying attention.

    At Crocs, we work with tons of bloggers and support them with great zest. Big or small, I find a way to bring them into our community. If you don't realize that and are threatening me, well - you're not really part of our community.

    And yes - I could have handled the situation differently. I'm not perfect and didn't play the "bigger person." In the future, I will have the professional response ready. I just didn't expect it to happen...

    ~GS
  • Lucretia (GeekMommy) Pruitt · 4 months ago
    It's kind of a sad day when you have to have a pre-crafted response to something so utterly incomprehensible. I think you handled it just fine George. "Being the bigger man" works all well and good in some situations - but given how this happened, it seems unlikely that anything other than "oh yeah?" would've worked with such a creature as the one you encountered.
  • Erin · 4 months ago
    Madness. What a kook
  • Maria @BOREDmommy · 4 months ago
    Wow. I wasn't at BlogHer but I've heard the swag horror stories. Just reading this makes me very embarassed for that individual. Its sad that people like that have to ruin such a great event for so many cool people. People who go all crazy for a freebie are sad in my book - you see it everyday, and its disgusting really. Thanks for sharing your story - it helps make normal people feel better about themselves in comparison. I've heard great things about Crocs as a company, although I have to be honest, I have never worn or owned a pair (sorry). Oh, and I guess I'm one of 10? (your math may be a tad off) who just read your blog so, hello George!
  • Christy · 4 months ago
    It was a pleasure to get some time to hang with you in the lobby pre-BlogHer (with that horribly addictive MS Surface table) and at various other moments during the conference. I honestly don't know how you have the patience to deal with people constantly begging you for shoes, but obviously Crocs chose wisely! I love your response to the overly entitled and rude blogger. How could she really think that anyone would be put off Crocs because she didn't receive a free pair of flip flops at a party?
  • momonmars · 4 months ago
    This is fundamentally wrong - on so many levels.
  • Stimey · 4 months ago
    Hey there. This is the first time I've been to your blog. I came here from a retweet on twitter. This is appalling and ridiculous, I agree. My purpose as a blogger is not to malign a brand for not giving me free stuff. That is outrageous. However, I do take issue with two of the things you say. First is that she was a mommyblogger. If you don't know who she is, how do you know she was a mommyblogger? I feel that mommybloggers have been indicted as a whole at this BlogHer, and I'm not sure why everyone is so sure it is only them (us) who acted badly. Second, I think it's a little unfortunate that you call someone a nobody just because you don't know her. I'm sure you don't know me, but I'm not a nobody. My kids don't think I'm a nobody, my readers don't think I'm a nobody, my community doesn't think I'm a nobody. I don't think I'm a nobody. I'm not a big name, but I'm not a nobody.

    But, all said, I'm really sorry that this happened.
  • tammigirl · 4 months ago
    Stimey! You sure got that right - you are not a nobody. You're a big name to me.
  • elainea · 4 months ago
    I'm sorry this happened to you. I just can't imagine. I mean Seriously??? I'm glad you didn't give her the time of day but I sure wish you coulda called her out. Is that wrong of me? I hope you won't stay away form us now because we love companies such as yours. Thanks George!
  • ParkerMama · 4 months ago
    There's no swag in the world worth giving up your self respect for.

    You do a great job. And you are totally right in not bending to her.

    But that ranked right up there with the necked lady in the lobby, no? ;D

    Tammy and Parker
    www.prayingforparker
    @ParkerMama on Twitter
  • George G Smith Jr · 4 months ago
    In all the craziness, I totally forgot about the naked lady. I think her name is @nakedjen. Yeah. Wow - forgot about that. lol
  • EightyMPHMom · 4 months ago
    Wow - this is truly unbelievable! I mean I believe it, but who on earth would do such a thing? I'm sure you were quite shocked...I would just be sitting there with my jaw on the floor...
  • Tara @ Deal Seeking Mom · 4 months ago
    So sorry you had to experience that, George. I've always found you to be an incredibly generous person, and I'm ashamed for the person that thought she needed to stoop so low for a pair of shoes.

    Loved the post though!
  • corine · 4 months ago
    That is so tacky... not to mention Ballzy. (can i use that word on your blog?)That was a GREAT response though! Good for you!

    Anyway- Im probably not one of "the players",and only met you briefly the last night and thought you were a great easy going guy (hey! you took all the "are you hitting on George?" jokes in stride lol). . ..

    Blogher was a great experience for me, but it did also open my eyes to some of the ugliness like the people only in it for the free stuff.. leaving bruises on other people at the recycle table--- crazy. just crazy.

    O and PS- those tables with the tile game were pretty cool.
  • George G Smith Jr · 4 months ago
    Yeah - seriously. What is wrong with the world. I get threatened, offered a job, but I don't get hit on... what the hell....
  • StacieinAtlanta · 4 months ago
    If it makes any difference, I almost kissed you because I was so excited to meet you. Didn't want to scare you too much though.

    I'll get you next time. ;)
  • George G Smith Jr · 4 months ago
    Hahaha - that's awesome!
  • Fidget · 4 months ago
    *shakes head sadly* that is appalling and I would bet that she tried to pull it with other folks too.... I'm sorry some rotten blogger tried to pull such a thing... I just.. honestly flabbergasted
  • Motherhood Uncensored · 4 months ago
    I have to giggle at the irony. I could think of a lot of different things to blackmail for. And a pair of crocs would not be one.

    That aside, there were like 400 free pairs at the Social Luxe Party. At least she didn't ask you for an addition to her house like someone did at the expo hall.

    Ballsy much?
  • Toni_GPB · 4 months ago
    Only 10 people read your blog? Well I am number #11 and if you don't give me Crocs for increasing your traffic, I will "like totally" blog bad about you. LOL

    Seriously though, I like things just as much as the next person but that was just a little rude. Did she honestly think that you would say OMG PLEASE NO and then just hand her a gift card of something? lol From what I heard about what some people were doing, something like this doesn't surprise me at all. I am sorry you had to be approached by someone like this and happy to hear you put her in her place with your swift comeback!

    Toni-Lynn
    @Toni_GPB
  • Amy in OHio · 4 months ago
    I am disgusted by this George - and sorry you were treated in such a fashion.

    Amy in Ohio
  • mstaz1112 · 4 months ago
    Oh, wow. Umm. I'm shocked. She can just order them like I did and get over it.
  • Kelly · 4 months ago
    That is just really lame. And ridiculous. And a lot of other negative adjectives.

    I love my Crocs. But I wouldn't threaten for them.

    And I AM totally ticked off because people like her make us look bad.

    Keep up the good work, George.
  • Peter Weissenstein · 4 months ago
    Gotta tell you - that stinks but your response was perfect. I used to write reviews in another lifetime for a newspaper as well as for my User Group's newsletter and remember once, at a Macworld seeing a woman pull the same stunt with a software company. Her comment was that "she was with a User Group and could make or break" the company. Ironically, being active in the UG universe at the time I knew people from her UG and asked them about her and told them what she was doing. Well it seemed she had gotten hold of someone's press sticker and pasted it on her badge and actually had no standing as a media member there - but I digress. The point is that, just as in business where 90% of your problems come from 10% of your customers the same seems to hold true here - although fortunately if that was your only bad experience then the percentage shift is more in your favor. I see one huge gem in this story - the fact that with all you have done for the blog-o-sphere this is the first time you seem to have run into this issue!
  • seeryusmama · 4 months ago
    Wow. Wow. I'm shocked, seriously. It's really sad that someone had to stoop to that level, but you, my friend, delivered a mighty fine "Check & Mate".

    :)
  • Tom · 4 months ago
    Look buddy. Give me some shoes. Now. Or I'll call my mom and tell her I don't like crocs. Really. I'll do it.

    Don't doubt me.

    I expect the shoes by sundown tomorrow.
  • lynnae · 4 months ago
    Ugh. So sorry that happened!

    What a testimony to the job you do, though, that so many people are commenting in your defense! You really do reflect how businesses should interact with the blogging community. Even if you didn't draw my name for a free pair of shoes at the Crocs event. :-)
  • Heathen Mom · 4 months ago
    I can't believe that happened to you! You were so nice to everyone you chatted with. I hope this does not make you decide not to attend conferences in the future.
  • mommysnacks · 4 months ago
    George, I'm sorry that there was something who w/ very unfortunate intentions like that! Very crazy - tell them the #bigdealmoms will open up a can of whoop on 'em...wearing our crocs too! :)
  • amandag · 4 months ago
    I'm so sorry you had to see some of the ugly side of what has become of blogging lately. Thankfully this is not the norm. LOVED your response to her.
  • Trish · 4 months ago
    Holy cow! I can't believe someone would dare to do that! Not everyone is going to get every swag. I didn't get a "pair of shoes" and you don't see me threatening to blog about it! LOL! Besides, I would trade all the swag I got to make new friends and connect with more people. Wasn't that the point of BlogHer in the first place?
  • meltay · 4 months ago
    I am horrified - what a crazy lady. Plus, it sounds quite unexpected from her original timid question. Glad you still had a successful event.

    - Melissa @ImaginationSoup
  • quatro_mama · 4 months ago
    Sadness. Thanks for owning up to it, mooshinindy! =) That girl's a fiesty one.
  • Carrie · 4 months ago
    Um, you have GOT to be kidding me. Wow.
  • StretchingaBuck · 4 months ago
    I am beyond appalled to hear your story. :-( You are a great guy and more than generous with your product. I know that I appreciate the free Crocs that I have received and will shout how much I love them to the rooftops (on Twitter and my blog too of course). It was great to meet you at Blog Her and I'm glad to hear that despite this incident things went well and that you survived being in the midst of so many women. :-)
  • Cat_3KidsandUs · 4 months ago
    Wow! I knew some bloggers were strapped for cash but blackmailing for Crocs....that takes the cake.
  • Saph · 4 months ago
    Wow, what some people would do for free stuff! Really sad.
  • Jenny from Mommin' It Up · 4 months ago
    Wow, I cannot believe that! I think Crocs did AWESOME at BlogHer. It was so great to meet you - and you are doing a great job!
  • Mrs4444 · 4 months ago
    For a pair of crocs, I could take her out for you... (heehee)
  • katrinacarefoot · 4 months ago
    Wow! That is completely bananas. Honestly, I have several pairs of crocs, my kids have crocs... and I was thrilled you guys were at BlogHer, but I didn't feel like I needed another pair of crocs. Hence the lack of blackmailing on my part (snort!).

    Good for you for standing up for yourself and for Crocs.

    ...still scratching my head on this one!
  • Heather of Maternal Spark · 4 months ago
    Wow! I commend you for reacting as well as you did! I can't imagine what I'd have said if that had been me. Crazy!
  • mom101 · 4 months ago
    I am utterly horrified and ashamed.

    We should all be honored you were there to sponsor and support bloggers. This is certainly not the thanks you should get in return.

    Kudos to you for responding the way you did. Frankly, I only wish you linked her. I doubt she would have exhibited the same restraint.
  • Rhea · 4 months ago
    Wow. That just leaves me speechless. Everyday I think people can't get any worse, and then I am proven wrong.
  • Aunt Becky · 4 months ago
    A) I'm not surprised

    and

    2) I am so upset that I didn't meet you. You're my hero.

    I cannot stop laughing. What people will do for free shit is unreal. I remember it from my days as a waitress.
  • Janelle @ Brimful Curiosities · 4 months ago
    I can only hope that this woman was not a mom. If this is how she treats a professional, just think of the kind of example she most likely sets for her children on a daily basis. No wonder the world is filled with children that think they are entitled to get their own way. The whole thing leaves a bad taste in my mouth. So sorry you had to deal with those issues. Thankfully, I met only kind individuals during my time spent at BlogHer.
  • Amanda · 4 months ago
    George, It was such a blast to meet you in person...you are such a trip! Love my new flip-flops and the upcoming line. I thought you did a fabulous job at BlogHer and presented yourself as a easy going and easy to approach person. As not one of the "players" I still felt respected. Thanks again! I can't believe you were treated like that but anyone...and I would have reacted much the same way.
  • FireMom · 4 months ago
    I'm simultaneously horrified and amused. Only amused because of your reply to her. Good job!
  • jennysf123 · 4 months ago
    thanks for this post. it is a shame that these tactics are prevalent and that people are using their influence in negative ways. i have worked with some amazing bloggers who use their power responsibly. the creme always rises to the top!
  • jyljohnsonpattee · 4 months ago
    George, my mouth is open and my jaw is dropped! I shouldn't be so naive to say "I cannot believe that," but "I CANNOT BELIEVE THAT!" Who would do that? Who would say that? The inflated sense of entitlement some people feel is absolutely ridiculous and plain immature. I can't apologize on her behalf really, but I can say that I appreciated your editor's note and agree that the vast majority of women bloggers are not like this and for me, too, this weekend confirmed that!

    Amazing to meet you at BlogHer. Can't wait to meet in CO or UT or somewhere in between soon. The middle of nowhere Tweet Up... I can see the sponsors coming out in droves now! LOL!
  • Tara @ Feels like home · 4 months ago
    I love your reaction, George. I think it was absolutely appropriate, and the perfect way to address someone who behaved so very badly.

    Good for you!
  • Scattered Mom · 4 months ago
    Oh my God.

    That sort of behavior is disgusting.

    And I don't even own a pair of Crocs, either.
  • drmommy · 4 months ago
    How sad that she would stoop to such a level and then to give Mommy Bloggers or just Bloggers a bad reputation. What a fool!!
    I'm sure you are a very cool person and I'm glad you didn't fall for her ridiculous antics.
  • Name · 4 months ago
    Hmm. So she threatened you (not nice, I will concur), and you realized she was "a nobody" and threatened her back? And we're supposed to be outraged by her behavior?

    Hmm.
  • conversemomma · 4 months ago
    I think this is really gross behavior. I can't imagine how anyone would think blackmail over shoes or anything is appropriate, but I have to admit that the fact that you called her a nobody is sort of gross too. She is a somebody, albeit a rude somebody, still someone.
  • shellythechiccraftychick · 4 months ago
    Oh, I'm so sorry this happened to you. Some people have no manners. I'm glad that one bad apple didn't spoil your BlogHer experience.
  • Boston Mamas · 4 months ago
    I wrote about the general bad mommy blogger behavior last night via my personal blog (http://popdiscourse.com/2009/07/the-age-of-momm...) but I nearly fell off my chair when I read this. Good for you for pushing back at her ridiculous request.

    Now, I want to track this person down... -Christine
  • carolynw · 4 months ago
    There is something about FREE that makes people say and do crazy things. It seems to bring out the greed in people. I have had similar instances to yours, and worse, happen to me. I like how you handled it.

    You saw first hand how wonderful the majority of people were at the convention. Do what I do when I attend the annual sweepstakes convenntion. Stick with the good apples and the bad apples never seem to appear.

    I hope to meet you myself one day, and I promise not to bully you for shoes.
  • lizlovingmom · 4 months ago
    What a sad and shocking story. As a small "nobody" blogger I am appalled. I would be thrilled to have had the chance to go to BlogHer - to hobnob - to meet some of the amazing men and women that make blogging so big and have turned it into a business - that people that give me the chance to do a little review here and there!! For her to feel entitled to a gift, something that she did nothing to earn, other than simply show up to a party, is just sad - and it does nothing to help the rest of us little bloggers just trying to have fun (and maybe get a little attention here and there)
  • CityMama · 4 months ago
    Mouth. On. Floor. I'm embarrassed, disgusted, flabergasted, and just plain shocked at the presumptuousness of the entire exchange.

    I didn't get to meet you at BlogHer and wimped out going to the Crocs event because it was raining, but I did my own (personal, non-sponsored) pimping of Crocs (that I happily paid for with my own money, fancy that!) at the conference by rockin' my cute, strappy, red Crocs high-heels. Compliments abounded. I love the brand and was saddened to read news of its possible bankruptcy right before BlogHer started.

    For every what's-in-it-for-me asshole out there (like that woman), there is at least one (probably more) Crocs fan who doesn't need anything from you except feet that don't hurt after standing/walking all day. So thanks for that.
  • danyeleathornamongroses · 4 months ago
    oh my goodness!!! what would make someone think that would work? hilarious! well, i love your comeback...good work!
  • valeriegail · 4 months ago
    Wow that is crazy!! Hey if I threaten you with a good review can I get a pair of Crocs? lol

    I didn't get to go to BlogHer but I have had a couple of meet ups and met a lot of people through Twitter and blogging. I am happy to say that I have not run across any crazies!! Hope your having a great evening.
  • trisha · 4 months ago
    Holy. Mother.

    ~Trisha
    momdot
  • Julie @ The Mom Slant · 4 months ago
    Horrified at her gall. Swooning over your perfect response.
  • Karen MEG · 4 months ago
    Okay, that is just NUTS! I like your response, though,shut her down quick didn't it?
    I'm glad that you had a good time at BlogHer, despite that weirdness.
  • tamarafrommoderngeartv · 4 months ago
    You handled this very well, and I truly think you're representing Crocs well. I do bet that blogger is thanking her lucky stars she is going to remain anonymous! What a crock that was, if you will...
  • mariabailey · 4 months ago
    Wow! This is incredible and so so sad. I was very happy to meet you, I think I'm a player and I didn't get a free pair of shoes but the gift I got from Crocs was simply meeting you and I'm a satisified customer.
  • jodifur · 4 months ago
    please tell me this didn't really happen. Please. And it is a parable for something. Please.

    I just died a little inside.
  • nicolegsimonds · 4 months ago
    Hi George,

    My name is @NicoleGSimonds. I wanted to respond to your post. I admire you for speaking up. This year was my first experience with BlogHer. I am a former corporate executive who like many others lost their job do to downsizing and had decided to take my knowledge of working for Fortune 500 companies in sales and marketing, combine it with my love for people and writing and jump into the Social Media Industry. I have to say that I sadly am not surprised by your experience. I was in total shock at the behavior of many women this past week at BlogHer. As a woman who has attended countless conferences and tradeshows and handed out many bags of swag in my day, I have never seen women behave over swag like they did at this conference. From an outsiders perspective looking in it seemed like so many of these woman have never had access to "free" items before and just completely lost all sense of dignity and integrity trying to collect the best loot and get noticed by the best corporate sponsors. The Social Media Industry is still the Wild Wild West lacking many industry standards that only develop over time. We could only hope this industry we love so much will soon weed out those that simply do not get it. Most sincerely, @NicoleGSimonds PS - The only part I didn't like is when you called her a nobody.
  • George G Smith Jr · 4 months ago
    I clarified that statement in the post above. She's a nobody because she threatened me. Size of audience doesn't matter to me. I work with people that want to be a part of my community - that's all.
  • nicolegsimonds · 4 months ago
    I apologize - I missed that!
  • So Not Mom-a-licious · 4 months ago
    Um 10 people read, but 127 comment? heehee

    Well good for you! Yes, it's nice to get free stuff. But those "ingrates" need to remember that A)it's free and B)it's a gift. And if you get one you should be thankful. If you don't, while yes, it is a bummer, companies can't provide the world with free everything.

    Glad you stood up to her! For some reason, some mommybloggers think they are Ms. Diva Celebrity and forget that most all of the world has no idea who they are!
  • Elle How · 4 months ago
    So now how many are reading your Blog.... actually I saw this on Twitter and thought .... it takes all kinds.... glad you handled it with Class!!

    Elle
  • Jerri Ann · 4 months ago
    This is horrid. I know that I bug the crap out of you about needing "one shoe" all the time but I hope that I have made it plain that it is a joke sine I am asking for only 1 shoe as if anyone ever sells one shoe in a pair. You have been the greatest guy to take my teasing and then shoot it back to me without any hesitation. You know, some people don't have a sense that free is never free, someone, somewhere has to pay up.

    Enough preaching, if you were the person who did this to George, I want you to know that for over 4 months I have bugged the crap out of him online on twitter and faceook about needing one new shoe but the other one was brand new because of the cast on my leg for so long. He was jovial in his replies. But, you know what, that's not the best part.

    Over the weekend I would see George across the room and throw one foot up in the air an bug him. He never once said anything horrible, just gave me a slight laugh and went on about his business. We didn't spent a ton of time just hnging out and our time together was spent in fairly large crowds. And, honestly, I doubt that with all the conversation that went on, he probably doesn't remember much other than my name and the one shoe deal.

    However, on Friday night when I thought my wallet was lost and I was sitting in the hotel lobby in tears talking to the security man an at waiting on a good friend to bring me a couple of bucks for cab fair, I saw George enter the hotel lobby. His face was the first one I had recognized since I fell apart emotionally. I called out to him, he saw my face from across the room and sent his buddies on ahead of him to get started with their party.

    This wasn't about a pair of shoes. This was about meeting someone with a great personality who stepped up when I needed some compassion and heart felt sincerity. He made a couple of phone calls (because obviously I didn't have the numbers of the people behind Blogher). I could hear what he was saying and the sincerity, the compassion, the sincerity in his voice was amazing. Again, we are talking about a person who is a big name with a big company and didn't even have to recognize me over the months as I have bugged him about my one shoe nor was it even feasible to think he oul remember my name, but he did. But moreover this man has a heart of gold and I had the opportunity to see oe of the "larger-than-life" personalities in action. At no point did I feel he was i a hurry to just help me and move on to the parties with his buddies or anything. H literally stayed by my side until another blogging friend (that I knew much better) showed up. It was fairly obvious that he wasn't leaving me alone.


    So, to all of those out there who think George owes yous something? Please, when was the last time you followed the Tommy Hilfiger representative around asking for hand outs on Hilfiger products ? Or how many times have you chased Michael Jordan down the street and asked him if he had an extra pair of NIke's on him in size 8.5 in the running shoe witth the gel heals and red stripe?

    Never...so let George be George and let him continue to hang out with us on twitter as a regular ol' guy without having to deal with the harassment that causes reps like him to back out of the public lime light because of the crazy people out there. That's when problems arise because honestly, as long as we have someone like George in the public community with us, we can explain our wants, needs and desires instead of going through some automated customer service robot.

    With that, I a stepping off of my soap box.
  • ameliasprout · 4 months ago
    Um, wow. If I was going to threaten you, it would only be to get cute things in my size. I'm really sad to hear that, and I hope that it never happens again. You guys are way too nice to get threatened.
  • So Not Mom-a-licious · 4 months ago
    P.S. I just saw your profile pic and you are so cute!
  • George G Smith Jr · 4 months ago
    Ha - pictures can lie...
  • municipalist · 4 months ago
    Your only mistake was using the term "nobody." Suggesting that the blog world, whatever that is, REALLY is all about a hierarchy of smart or popular people, like junior high. I agree with your view on everything else here. But lose the elitism. It's really NOT all about the few who have attained the rank of "player" ruling the many who have not. Jeeeee-sus, I cannot stand that this is so typical on the Web these days. It's awful. Repent. The woman who confronted you was obviously wrong. I agree with that. But get over yourself.
  • George G Smith Jr · 4 months ago
    I tried to clarify that stance on the "nobody" - I didn't mean it like it came off. When I wrote the post, I didn't think anyone would actually read it because my personal blog gets about 10 uniques a day. Because I'm a nobody ;-)
  • victoriaaryathekidsandme · 4 months ago
    Whatever...if she was a nobody she was a nobody. Most people there were nobodies since about 3 people knew who they were...so what? It's not like I care about being a nobody. And even if a "somebody" had pulled that crap you should have done the same thing.

    Don't feel the need to ETA...the three people who are going to be critical can get their pantyhose in a wad if they want but the rest of us know it's true.
  • victoriaaryathekidsandme · 4 months ago
    LMAO that is hysterical. I am so glad that you responded the way you did...seriously someone had an over-inflated view of themselves. Ok, I should be saying that I am appalled, that that it is wrong, but whatever, you and I already know that that kind of behavior is going to get that woman black-listed sooner or later. Sooner, I hope. I did get my crocs, and even though they were a bit tight on my pregnant swollen feet I wore them pretty much everywhere when I realized that I packed three pairs of uncomfortable as H shoes :-P
  • Robyns Online World · 4 months ago
    Geez - I mean we know Crocs are popular - but I think that she went a "tad" bit overboard on that!
  • George G Smith Jr · 4 months ago
    Seriously! I agree!
  • Melissa · 4 months ago
    Wow, that is absolutely insane! What a way to get noticed huh lol.
  • tanyetta · 4 months ago
    Sorry this happened to you. Bravo for standing up to her. I bet she won't pull that stunt again.

    Don't let the negative comments get you down.

    Hey, look at it this way, you're not a "NOBODY" anymore.... I bet your STATS are off the charts now :)
  • Leigh · 4 months ago
    Wow. Just wow. I can't believe that happened to you, and I am glad that you called her out on it. My goodness, where do people get off being so selfish about conference swag?

    I was pleased to meet you at BlogHer, George. You're doing a great job!
  • bellaziza · 4 months ago
    Unbelievable. People like that will never get anywhere. I didn't have time for BlogHer this year, but the more I hear about all of the vultures, the more I am SO GLAD I opted out. Maybe through the next year things will shift within the community and next year's event will be less swag and more connection. That's what it's all about anyway. Stop free shit. Search for connection.

    Geez, that lady!!!

    :)Crista
  • mochamomma · 4 months ago
    Super embarrassed for her. Not for the other women there, because I happen to hang out with the most wonderful, generous kind and graceful women ever. I would have slapped the shit out of her had I seen it.

    Hey. I never said that I was the one with any grace. I'm the muscle.

    You handled it very well. She wasn't to be remembered because who keeps trash around? Well done on your part.
  • drmani · 4 months ago
    Would have been easier to just have given her a pair of (expletive deleted!) shoes instead! ;-) :-p

    We sure live in interesting times.

    All success
    Dr.Mani
  • missbritt · 4 months ago
    Holy. Crap.

    Good for you for bringing it to light - with or without the name of the person who said it.
  • erintales · 4 months ago
    I totally agree that if bloggers want to play in the professional field, they have to act professional in return. She lacked in that department. Your reaction and response were right-on.
  • Christina · 4 months ago
    Jaw hitting the floor right now. Wow. Some people have no shame.

    And for the record, I agree with you that Crocs nailed it. Had a great time at the Crocs party and I appreciated your presence at BlogHer. You already made me a Crocs wearer on Twitter, and reinforced it this weekend.
  • Audrey · 4 months ago
    George,
    That is HORRIBLE. I was so excited to meet you... you were just as amazing in person as you are online. Gracious. Kind. Nice. Outgoing. I hope you know that that truly was an isolated incident (I hope)... keep doing what you're doing because we all adore YOU!!!
    :)
    Audrey
  • kimberlytippytoes · 4 months ago
    Oh my! The sad, sad fact is that I hear a version this often from some bloggers, said like "if they don't do x for me, then I'm going to blog about." It's gross and pathetic. I'm glad you know all "mommy" bloggers aren't like that.

    My only short lived Crocs gripe was that SocialLuxe only had size 10 in black, no cute colors. I grabbed a pair anyway and oh my god! They are like walking on air! Thanks so much for being so generous at Blogher.
  • MomTrend · 4 months ago
    Ok, I came home with 6 blisters on my toes and feet that are as swollen as when I was 9 months preggers. I just wanted to clarify, the bloggy-monster was not me. Although, it's probably good I didn't see you sitting in the lobby, as would have killed for a pair of size 8s ;)
  • SuzanneSez · 4 months ago
    Holy moly! I am so shocked at the reports like this.

    George, If I'd seen you at BlogHer, I would have expressed my thanks that your company makes shoes that don't hurt my feet. I hope that the rest of your encounters were along those lines.
  • napwarden · 4 months ago
    OK...she really wanted the shoes! Crazy! I think Crocs folks are great:)
  • LisaCrazyAdventuresinParenting · 4 months ago
    Your response? GENIUS. However, the person who tried to pull this? CLASSLESS. Wish you could recall who she is.

    I am utterly flabbergasted, appalled, you name it, that's me. Right now. Can't speak. Un-friggin-believable.
  • amandaofshamelesslysassy · 4 months ago
    That is so appalling. Thank you for laughing at her. Anyone that behaves that way needs laughed at.
  • colleen_mommyalwayswins · 4 months ago
    Yikes! Some people's kids!
    Thank you for the shoes I got at Social Luxe - I mean no offense to your brand at all, but I had no idea they were so valuable! ;-)
  • George G Smith Jr · 4 months ago
    Me either...
  • JLHalsted · 4 months ago
    Oh. My. Gosh. I'm appalled. Completely and totally. While swag is nice it's not why the majority of us go to conventions. I applaud your retort and hope she learned something- like how not to approach a company's social media person!
  • Myrna · 4 months ago
    It was a ridiculous approach. She's not representative (as most of the other commenters have done such a good job of pointing out). BUT, I'm glad this subject has been raised because it is not too late nor too early for bloggers to begin (or continue depending on how long you've been doing it) the discussion of ethics. Maybe next year, there should be a Blogging Ethics track.
    The problem is, the responsible ones would come and THIS type of blogger would not. Please accept our apologies.
  • PrairieMama · 4 months ago
    Wow, that is really wild. I can not believe the audacity of some people. I really am appauled that people can be and are so rude. I'm glad that you still love the rest of us though! I love your response to her also. Seriously, Crocs is such a generous company and I can't believe that she would try to blackmail you. Rediculous.
    I was so gald to meet you and chat about my love of Crocs ;) Can't wait for next year!!!
  • sendchocolate · 4 months ago
    I remember when you told me that happened. I was floored then, and floored now. Some of the behavior I saw at BlogHer was atrocious, but I content myself with the fact that those people are in the minority.

    There will always be asshats, George. Male or female.

    Your response was perfect.

    Tina
  • wisconsinmommy · 4 months ago
    I have to admit, I would have loved to have seen her "blackmail" post and the comments she would have gotten from it...maybe you should have let her write it. (I know, I'm evil). She should thank you for saving her from herself.

    On a side note, I'm a little jealous that I appear to be the only blogger NOT to have met you!
  • jennelsonlane · 4 months ago
    Wow. WOW. I"m so sorry that happened. You're right. She IS a nobody. How embarassing that people like her run the risk of ruining it for the rest of us. You handled this situation beautifully.
  • sendchocolate · 4 months ago
    I remember when you told me that happened. I was floored then, and floored now. Some of the behavior I saw at BlogHer was atrocious, but I content myself with the fact that those people are in the minority.

    There will always be asshats, George. Male or female.

    Your response was perfect.

    Tina
  • MommyBrain · 4 months ago
    Ok, I'm just in shock. That is actually quite sickening. You are the coolest and sweetest guy! How dare she think she could get away with that... I'm so glad you responded to her the way you did! It makes me so upset that someone would seriously do that! I attended parties and didn't get the much desired swag from their events... Oh well! It was my fault for not getting there earlier... Whatever... It's not like I didn't have 2 boxes full of stuff to send home anyway. My girls made like it was Christmas when I got home.
    If anything, she really put a black mark on her "fellow bloggers"... I'm so glad you know that we're not all like that... You have a great attitude and relationship with so many of us bloggers.. you know we'd all have made sure she knew she was wrong :)

    Big hugs to you... I'm so glad I've had the chance to work with you and hang out at BlogHer...

    Monica ~ mommybrainreports.com
    @MommyBrain
  • StacieinAtlanta · 4 months ago
    I am just dumbfounded. I cannot imagine why anyone from the biggest name bloggers to those of us with smaller audiences would ever do this to anyone. It is just downright embarrassing.

    I am sorry that happened, George. I think that sharing was absolutely the right thing to do.

    Hopefully, this person knows who she is and is really embarrassed by her ridiculous behavior.

    Also loved your response.
  • DrV · 4 months ago
    I find this behavior nauseating. Kudos for the way you handled yourself.
  • clickclackmom · 4 months ago
    As Bethenny Frankel:) would say, "Holy Inappropriate"!!! How strange that this woman would threaten you like that?!

    I guess it's her way of feeling powerful? I guess? I just wish you could have snapped her picture so there would be some reprocussion for her threat.

    Hope the rest of your time was great!
  • CanCan · 4 months ago
    Wow. Just wow. I think some bloggers to OVERESTIMATE their influence....
    I hope she wasn't the girl I overheard talking about having a concealed weapon.
  • superdumb · 4 months ago
    Wow. I really do wish you could post her name. I wonder how many other PR people she tried to shake down during the weekend? This really makes our community seem so pathetic, as did the constant grabbiness throughout the conference. I love free stuff as much as the next person but when it seems like the main impetus for your attendance at BlogHer, it really makes your reasons for blogging at all very suspect...
  • wiiiisey · 4 months ago
    The principal is poopi. I've heard cases of bloggers (who aren't somebodies) yelling into a phone to a poor customer service rep on the other end with "I'll write on MY blog about THIS! Do you know who I am?"
    It's just a poor customer service rep. They can't do anything and I don't think they even really care.

    But why on earth was she wanting crocs? Sorry and I know this is a croc blog, different strokes for different folks and all, but they are a form of visual abuse. If it was another product in question I would feel even more strongly about the lady and her lame threat.
  • kceling · 4 months ago
    Wow. Some people amaze me. Sorry to hear you were threatened, but I'm glad it was an isolated experience.
  • kohlmannj · 4 months ago
    Hey George-

    Was her name Kate Gosselin?

    ;-)
  • Elisa · 4 months ago
    No.Way. Who does that? That's nuts. And despicable. And I'm too shocked to come up with any more adjectives!

    You handled it well!
  • steamykitchen · 4 months ago
    Wow, that's insane. I'm sorry for how that all transpired...I hope you don't think badly of us all now!

    For the record, my kids love Crocs. Me? Not so flattering on my big fat feet. Now, if you could manage to design pair that would make me look 10 pounds lighter...THEN we're talkin! ;-)
  • kim/hormone-colored days · 4 months ago
    Unfortunate tale, but the nobody comment? Pretty harsh. Even with your explanation, I, uh, eesh.
    As for the blogger, well, it's been several months since I witnessed my first shocking incident of a greedy, rude, overly self-important blogger like that. I still look back and that incident and recoil in embarrassment on behalf of all other bloggers when I think of it. Like my junior high math teacher used to say, "A few bad apples spoil the barrel." It only takes a one ugly incident to make a bad name for the community. Luckily, it sounds like you know enough, erm, "somebodies" to know an exchange like the one you had was rare. Can you imagine if this was the introduction to mommybloggers for PR or marketing peep new to mommybloggers? How sad.
  • Stephanie · 4 months ago
    That woman should be ashamed of herself! I didn't attend BlogHer but have enjoyed hearing stories about it and have been thinking about possibly attending next year. She gives all bloggers a bad name and I am ashamed to hear that she did that! It will come back around to her, I'm sure. Thank you for posting your story, I agree with you that we all need to watch out for this type of thing in our community of bloggers!
  • ascapecodturns · 4 months ago
    It is unbelievable what some people would do for swag. It's not like there was a contest to see who got the most and the best. Thank you for not caving into her request just to shut her up.
  • Babybloomr · 4 months ago
    Holy crap.
    I missed BlogHer this year (out of the country), but was at BlissDom in February and was the bemused recipient of a $50 coupon for Crocs in my swag bag. This is the part where I admit that I have always heartily disliked Crocs-- it's not you, it's ME because I thought they only came in the Mario Battali orange style and frankly, eww. So imagine my surprise when I finally dragged my sorry ass to your website and beheld the many, many pages of cute-to-hot shoes all bearing the name Croc. I am sitting in a flat in London typing this, and guess what's perched on my feet, ready to walk me all over the dang city today? That's right, a darling and ridiculously comfortable pair of black and white Crocs I ordered with my coupon and have rarely taken off since.
    All of that to say-- Crocs rock, but I still wouldn't have threatened a rep or elbowed a baby to get some. So sorry someone humiliated themselves and you were the target. We aren't all like that. And please feel free to smack the next greedy blogger who tries to pull that kind of mess on you upside the head with a substantial piece of your lovely footwear.
    Sheesh. *shakes head, makes a "Can you even BELIEVE that?" look of disgust*
  • Kathleen · 4 months ago
    That is so incredible! I just can't believe someone would act that way over a pair of shoes.

    But I would like to personally thank you for sponsoring the Social Luxe event. It was such a great party, free shoes or no shoes (I did get a pair, and thank you! I LOVE them). I'm glad that you shared this with us, and of course you know that all bloggers aren't like this.
  • jchevais · 4 months ago
    I'm appalled.

    And aren't Crocs the brand that Heather Armstrong says "bad" things about? Um. Has that affected the brand at all?...

    Duh.
  • George G Smith Jr · 4 months ago
    Haha - after all this commotion (never thought this many people would read this), I thought about that. I mean, Crocs as a brand gets trashed by bloggers daily. We also get loved. One person isn't exactly going to tip the scales...
  • DomesticDebacle · 4 months ago
    That's just insane. I am so sorry. You handled it with CLASS my friend.
  • tobybloomberg · 4 months ago
    George - Thanks for sharing your lessons learned .. what this has reinforced for me is the blogosphere does self correct. The comments on this post are proof that you and crocs must be doing something right in terms of blogger relations.
  • shabok · 4 months ago
    Unbelievable! My 20/20 hindsight thinks a good response might be to say... "shoes? We'll, I'll need your name, addy, URL, and twitter name... to send you some... " Then you have a who what and where... So sorry to know the attitude of 'get all you can for free' has become such a draw for swagtrolls attending Blogher, and have tainted Blogher09 for so many, especially those of us who didn't get to attend, but who certainly would have behaved better.
  • sahmreviews · 4 months ago
    Greetings, George. I'm proud to say that I'm NOT that generic mommy blogger that you had such an unpleasant experience with. Actually, I'm quite the opposite. I knew you were around but since I don't own a single pair of Crocs and have worked with Polliwalks in the past, I felt it would be a conflict of interest if I sought you out. If we crossed paths, great, but in no way was I planning on saying "Can you puuuhhlleease send me a pair of Crocs to try out?"

    However, while chatting it up with friends, they exclaimed how great you were, how inviting and how personable. Then they asked if I had the opportunity to meet you yet. Which I hadn't. And in the mass chaos of my first BlogHer convention, our paths never did cross. Reading your post, I regret that I didn't seek you out - if nothing more than to introduce myself, hand you my business card and give you an extra POSITIVE mom blogger experience to offset the negative one.

    You're right, Crocs DOES GET IT.
  • alilwelshrarebit · 4 months ago
    Oh.my.god. I can't believe that really happened! I mean, I believe you, I'm just dumbfounded. I've never been on your blog before - but I'll be back. OhMommy linked up to this post and brought me here...

    I had a blast at the conference, even though I didn't go to any of the parties, and left my swag bags intentionally behind in the lobby and in my room....
  • MomSpark · 4 months ago
    This is the kind of thing that gives us bloggers a bad name. I'm sorry you experienced this. :(
  • mommyneedstherapy · 4 months ago
    Wow, that is just sad! And talk about ballsy! Yikes!

    Well, I missed the SocialLuxe Lounge, therefore missing out on my Crocs. :( But, I heard people raving about them!

    So sorry that someone would act like this. Sad that I think it was more than one as I hear more stories every day. This was my first BlogHer and it was amazing. I am thankful to the sponsors because if we didn't have you guys, I think many of us wouldn't be there because we wouldn't be able to afford the conference. There are bloggers out there that need to remember that!
  • franticholly · 4 months ago
    Seriously? With all I've heard from BlogHer I really don't think I want to go next year. Fighting, blackmailing over a pair of shoes? So not worth it. I'm sure you are a wonderful person to work with and you and Crocs did your best to help as many people as you could.
  • George G Smith Jr · 4 months ago
    f you can go - go. There is nothing better than being surrounded by a thousand people that share your passion for blogging and community. I would recommend BlogHer to anyone who cares about that stuff. What happened to me was such a minor part of my experience and the first time it's ever happened to me at an event. It's not representative of anything. All the bad stories, in fact, were just a minority of the people. Most people were amazing. I can't stress that enough...
  • Courtney · 4 months ago
    That is crazy!!!
  • xdm · 4 months ago
    My kids are coated in Crocs and you know what? I f-ing bought them.
  • thetoad · 4 months ago
    There are cheats and chiselers in every profession. Why should bloggers be any different. Most are upright folks.
  • Maggie · 4 months ago
    Wow, I can't believe someone had the audacity to do that to you. It's sad that people like this give bloggers bad reps for just wanting free things.

    Kudos to your response though!
  • wendymarx · 4 months ago
    George, thanks for posting this. One thing puzzled me and perhaps I'm misinterpreting you. It's when you say the following:

    "This person was a nobody. So, I reacted in the only way that I saw fit.

    "I could pick up my phone here and get in contact with so many people and tell them what just happened that you
    would be afraid to go near your computer, let alone attempt to blog again."

    Would you have reacted differently if the person were a "somebody?"

    I'm curious to hear your thoughts. Personally, I don't believe any blogger no matter who they are is entitled to blackmail someone.

    I also wonder how many companies are giving bloogers bribes in the sense of free merchandise for good press.
  • George G Smith Jr · 4 months ago
    I wrote in the comments above that I think most marketers would probably have caved. I am pretty sure that I wouldn't have because I have good equity in the community and my goal isn't to get my product on everyone, it's to organize the giant fanbase that we already have. Heck, I don't really even pitch bloggers about Crocs. I do this thing called "reading" - and I read the blogs of people I want to talk to. More often or not, they've either trashed Crocs or they've expressed love for them. From there, I engage. I am about building community - a real one - based on people actually wanting to be a part of it. But I'm in a different position than many brands, so I have that luxury.

    But yes, I understand the question. And I've talked to Brands who have been in similar situations that may have rewarded the person because it's just simpler to do so.
  • dipaolamomma · 4 months ago
    Isn't that sort of like giving your screaming toddler the dam candy to shut them up?! I for one, as a consumer (not a blogger) and more likely to have brand loyality when I use a product that has value and quality backed up by a strong following in the communtiy (be that social media or the real world). Thanks for the integrity!
  • Condo Blues · 4 months ago
    I am glad you didn't cave. This was my first BlogHer and I went to get more involved in the blogging world. So much so that I volunteered to serve on it's committee! I didn't go to shake down sponsors for stuff. However I appreciated the opportunity to talk to the sponsors whose products and customer service I like and politely ask others "what's up with that?" I got great feedback for myself as a consumer but also for my blog readers.

    It was very disappointing and disgusting to find out that there was a small number of bloggers who were there to shake down sponsors for stuff. I'm glad that you put that woman in her place. I hope more companies have the guts to do that. Maybe fewer babies will be elbowed in face by swag hags because of it.

    It was very nice to meet you. Thank you for the opportunity to go to a Crocs store and try on shoes. I was surprised how comfortable they are, and that the adult sizes fit my munchkin sized feet. I wasn't a customer before BlogHer. After trying your shoes I am. After hearing your story and response - I'm a fan. I'm going to put one of those Crocs stickers I got at BlogHer on my car in support (and to be clear. I don't put stickers on my car because I think they are mostly stupid.) And a big thanks to realizing that not all of us newer bloggers are greedy swag hags.
  • Summer · 4 months ago
    Oh. My. Word.

    That's the thing about bloggers...they can be anybody. No sanity clause for them.

    Hope you are able to sleep at night with those kind of threats. ;-)
  • jenniferg · 4 months ago
    I am so sorry to hear that! I didn't got to Blogher but am planning on going next year. I have just heard so many unsettling things about "swag stampedes" and such. I am a little worried . Sorry about your experience... at least you can laugh about it!
  • Karen L · 4 months ago
    Ugh, the nerve of some people is just astounding sometimes. I hope this person is ashamed of their actions. Good for you for not giving into her demand!
  • tina_goebel · 4 months ago
    Wow. Wow.
  • c_perkett · 4 months ago
    George,

    There's (at least) a black sheep in every industry. A blogger too big for her britches, perhaps, who will clearly will never be a "major player" with that mentality.

    Thank you for sharing your experience in order to encourage other brands not to succumb to such despicable behavior.

    Christine Perkett
    PerkettPR, Inc.
    http://www.twitter.com/missusP
    http://www.twitter.com/PerkettPR
    http://www.perkettprsuasion.com
  • girlplease · 4 months ago
    I know it was scary but honestly, in retrospect, that's the funniest thing I've ever heard. The girl totally doesn't know how to squeeze shoes out of people. There goes her candidacy to the mob.
  • ladybughugs · 4 months ago
    That's appalling. My Chocolate/Cotton Candy Capris are my absolute most favoritest pair of shoes ever, but I'd never stoop to that level for a pair of shoes. You handled it very well, though.
  • Mihaela Lica · 4 months ago
    You are so not the first one! I could even give you the name of not one, but two or three who are practicing this! Sorry it happened to you, George, but you are not the first. I am glad you didn't keep quiet about this. You set a precedent that will be followed by many others.
  • Dominique · 4 months ago
    That's a really shocking experience. What a person would do just to SCORE some free shoes.. madness. I personally love crocs and have a few pairs for myself.. everyone in the family has a pair each :)
  • * TONYA * · 4 months ago
    OMG. Seriously. How pathetic can one be. I was at SocialLuxe. I didn't get crocs. No big deal ... not that I don't love them, but you know what I mean. Loved meeting you.
  • Holly · 4 months ago
    The beautiful part of all this is that she can't blog about it now without looking like the world's biggest jerk. You called her out. Her threats are now hollow and empty. I wonder if she's found this yet...
  • abdpbt · 4 months ago
    Reading the recaps of the BlogHer conference, this is the question I am asking myself over and over: how do we handle different interests/audiences/priorities in a community like this? I do not like this woman's behavior that you describe, and I certainly wouldn't try it myself for a pair of Louboutins (hat tip: OHMommy), much less for a pair of $20 plastic shoes, but I come from a different world than the woman you describe. I'm not a "nobody" who wants a free pair of Crocs, or needs some PR rep to think I'm important enough to win a pair.


    Re the swag recaps going on: I do not think that the answer to any of this is smugly to sit in judgment of people who fight over swag bags. I think it is distasteful in fact, and here's why:

    For some people, these events are almost magical, I think. To be treated like someone worthy of receiving free stuff--even if it is just yet another can of shaving cream or a bar of fabric softener, is like a dream come true. It is to be thought of as being special, or powerful, for the first (and possibly the only) time in their lives. Imagine what that would be like? Imagine how hard it would be not to want to flaunt your newfound power like this apocryphal woman who threatened to blog bad stuff about Crocs? How do you think she feels now to read that you knew all along that she was only a "nobody" anyway? Who are you selling your product to, my friend? Do you think all the somebodies out there are lining up for the latest in Crocs? You built your business on the backs of a bunch of "nobodies," and I think you should probably try to remember that before flaunting your faith in a reification of the blogging community as a class hierarchy.


    I just feel like we have to try to put ourselves in these people's shoes. Web 2.0 is supposed to be about democratizing media, yet we are trying at every step to control how anyone and everyone handles the new opportunities it presents. It leaves a bad taste in my mouth. Kind of like some of the food they were giving away.
  • bethakaconfusedhomemaker · 4 months ago
    I came over after reading about what happened on another blog (comments section). I'm disappointed by the level of unprofessionalism that occurs in (I hope) a minority of bloggers & further by the chatter occurring after. Moreover, given this is a woman's conference that is meant to help women network in a professional manner (honing their writing skills, developing relationships, & learning more about how to navigate the online world) you would hope that those attending would have understood what that meant. Blackmail does not fit into anyone's version of professional, unless you are a member of the mob. And even then there's a protocol about it. I do think that these experiences will help all bloggers & marketers develop a better sense of how to conduct themselves reducing the various negative things that did happen at this conference greatly next year. It seems that at all levels people have forgotten how to conduct business and develop relationships & if this is going to be an open medium then there needs to be a way to work across the existing boundaries that are out there on all sides.
  • michaelbanovsky · 4 months ago
    It happens all the time in the automotive writer community, from so-called professional "journalists." Just be lucky you didn't have vouchers for first-class flights. Like many here have said, kudos for keeping your head and handling it well. M!
  • samantha jo campen · 4 months ago
    I just want to apologize on behalf of "my people" for that. I am beyond embarassed and I had no idea that even happened.

    The white trash of the blogosphere. Sigh.
  • amandavega · 4 months ago
    Interesting post. It happens a lot. It's the newfound ego that already existed in traditional writers, but is expanded through the hidden veil of blogging. It is what it is. Lame, really. However; there's an element of truth to it. Some black hat SEO people have actually implemented the threat tactic to get business: shoving bad content out there to kill a brand's ranking, then calling to save them. It works, all the time. And sadly, we will see more of this in the new social realm that everyone just finally started paying attention to though it's been around for over 10 years. One thing though - your note #2 was unnecessary. Don't apologize or clarify. It diminished your staunch point a bit. Be brave.

    Amanda Vega
    http://www.amandavega.com
  • VDog · 4 months ago
    Funny that I was asking you how I could PAY MORE to get my Crocs expedited to my house pre-BlogHer from a crocs.com purchase and some bitches be askin' you for free shit. ::headdesk::

    You are a class act, George, and it was a pleasure meeting you.
  • andrewhyde · 4 months ago
    After reading all the comments I am convinced that I will do this to you next time we go drinking.
  • Becky · 4 months ago
    What a (can't use the word I want to, darn it!!). I'd looooove to know who she is, or at least who she THINKS she is, so I can ruthlessly blog stalk and make fun of her.
  • Tamar Weinberg · 4 months ago
    Wow. And I thought I was being pushy for a pair of shoes! ;)

    You gotta appreciate the way social media is turning everything into a "I'll ruin your reputation if you don't <give into ridiculous demand>." At least there are people out there that would be willing to bury it when that happens--especially if you're in the right.
  • dipaolamomma · 4 months ago
    WOW that is really something. I think it's a testament to the fact that these types of people are everywhere. It's a sad commentary when we woman bloggers are finding our voices and being supported in that effort, that some would take that gift (and it is a gift, really. When you consider how long it's taken for women to have that voice gain the respect it has on the whole because of blogging) and turn it into a power trip. SWAG is a perk not a right. Just like kindness is a character trait were as rudeness is a charter flaw. I've only been blogging for 9 months and am honored to be read by so many with talent and grace. I’m also oft times shocked at the level of support given to bloggers by brands with an honest investment in our endeavors. In the end George you learned the age old lesson, Mean People SUCK!
  • markpalony · 4 months ago
    I recently wrote a post about drive by social media, and this certainly one of thos situationsl. We all know they're out there, but it still stings when someone is willing to abuse the power of social media. Thank you for bringing this to your readers and for handling it in a way that will discourage her from doing this to someone else.
  • Second City Style · 4 months ago
    That behavior is truly disgraceful and tacky! I loved your comeback. I just wish you had gotten her card (you know, to mail her a pair when you got back ;). Although I am thankful as well you did not post her name or blog...she does not deserve the traffic. I just pray she is reading this and feels great shame.

    Trust me, we are not all like that. I did not get into blogging for the 'swag". Those that did are B.S. anyway. I am sure the mommy blogger you encountered has zero pull or traffic anyway.

    I loved your comment "Well I did laugh at her. I mean...seriously? For a pair of shoes? If you can leave your family and fly to Chicago for a weekend, can't you pay $30 for a pair of shoes before you go and get in someone's face about it?" Exactly...she spent a heck of a lot more just being at the conference.

    Seriously, for a pair of Crocs? You can count on the fact I will never ask for pair. No worries there ;)

    Keep fighting the good fight.

    Lauren
    Second City Style
  • liv · 4 months ago
    So...to be clear, it will or will not work if I suggest that I could flip the Twitterverse, Blogistan and teh entire Interwebs against you if you don't send me the sparkly pair of sleeping beauty mary jane crocs I've been dying to have? Pls. clarify.

    *running and hiding*

    Classic post.
  • Nickie · 4 months ago
    I think you handled yourself very well. Much better than I would have. I haven't attended BlogHer, yet, but hope to meet you next year!! You're a Crocs guy and I'm a lovin da Crocs!!
  • Rebecca · 4 months ago
    George -- I'm in a similar position as you for the company Alice.com and when I read this I just have to say that my heart rejoiced a little. Thanks for being so great, so honest and so... human. Tell Crocs to give you a raise, I'm a fan now because of you.
  • givinguponperfect · 4 months ago
    George, that’s just nuts. Back when I didn’t get the Crocs I ordered from Blissdom, I was disappointed. Maybe even annoyed – just a little. But you were so nice and fixed me right up! And I LOVE the pair I got at CWC-KC. From what I can tell, Crocs is one generous and customer-friendly company. Anyone who doesn’t get that . . . well, doesn’t get it.
  • Lucretia (GeekMommy) Pruitt · 4 months ago
    Geez... I step away for a day or two and your BlogHer drama becomes the talk of the internet! ;)

    Glad you chose to write about this George. The "Blogger Bullying" you experienced has been happening from time to time lately and I hear about it always from those who had the position to say "yeah, say what you will, but no - we're not even going to give in to that" -- I wonder how often it happens to those who feel powerless to say no.

    We need to make sure we police our own community. This kind of thing can't keep happening.

    Still very, very glad you were there. Wouldn't have been nearly as fun without you bud.
  • mamanistadebbie · 4 months ago
    So sorry this happened to you at BlogHer. I blog at Mamanista.com, but I also work in marketing. Incidents like this make it more difficult for marketing teams to convince legal and other internal naysayers to work with bloggers. Companies like Crocs do such a great job connecting with bloggers, and it is unfortunate that someone tried to blackmail you. With influence comes responsibility, and it is unfortunate when bloggers abuse this influence. Most wouldn't abuse this influence, and I'm sorry you had this experience at BlogHer. Some have proposed a SWAG-free conference next year or a bigger focus on donating SWAG. Perhaps that would help improve the conference next year.
  • snowqueen297 · 4 months ago
    wow what a b*tch. well done!
  • khritteroo · 4 months ago
    Hi. Not trying to be a jerk or a troll, but I think you mean "affect"? The auto-spellcheck tool sometimes causes trouble. http://grammar.quickanddirtytips.com/affect-ver...

    And, good work with your response to that grabby-paw. Yucko.
  • Candace · 4 months ago
    I am amazed at the gall of some people. Threatening someone? I don't care how high the value of the item is. That's insane.

    I blog at Mamanista w/ Deb who already commented and agree that it is sad that a single incident like this can sour people on working with bloggers. I'm glad you know this is not how bloggers generally are.
  • Laura Scarborough · 4 months ago
    post blogging events i find myself amused over the behavior of many bloggers that seems to breakdown to behavior not unlike the 13 y/o friends of my youngest daughter. i never got it back then which was one of the reasons why i was an outsider and i still dont get it today which is likely why in spite of the length of time i have devoted to blogging and the audience that i do reach i remain one of those "nobody" bloggers whom corporate sponsors wouldn't give the time of day to. not bitter really. i made a conscious choice a few years ago early in my blogging not to have ads for many reasons. given the behavior of many bloggers today expecting big ticket swag to the point they will stomp over other human beings or blackmail people there just doing their job pretty much seals that deal for me.
    regardless, i will be attending blogher in nyc for the very 1st time next year on my own dime. i hope that any corporate reps there will still be able to givve me some of their valuable time and respect that my time is just as valuable simply because i am a consumer with considerable buying power. that is how it should be. it's a shame that the relationships between corporate reps and sponsors and bloggers has disintegrated into the grabby behavior of expected big ticket items and how much sponsorship $$$ are to be had. in my professional life as a NICU RNC i wonder why i still get the craptastic pens, keychains and penlights and notepads in comparison.
    i'm sorry that you had such an enccounter. no one deserves to be treated that way because at the end of the day we are all somebody and we all deserve to be treated with respect.
  • deanhigginbotham · 4 months ago
    If I like a thing, I buy it - offered free or not. Just to support the company. Bloggers should remember that if those hot companies no longer existed neither would most of them.
  • greenearthjourney · 4 months ago
    Im glad this was an isolated incident. I have heard some negative things about Blogher, makes me glad I was not able to go. If Crocs go eco friendly give me a shoot out. I hear they are great but have never tried them myself.
  • TheAngelForever · 4 months ago
    George, I was not at BlogHer and have been frightened by all of the recaps. When I heard about your debacle it really made me think, do I want to go to BlogHer '10 in NYC? Thanks to you I know that all of this is just a small part of the picture. The friendships formed, ideas conceived and the social, not swag, part of the conference is the true reason to go. Thank you for being such a class act on Twitter. Love your professional approach to all things and hope to meet up with you in NYC.
  • greeblemonkey · 4 months ago
    Wow, I posted my most recent post before even reading this - but the same sentiments apply. Do unto others, lady! I also agree with Zoeyjane that name calling does nothing except give the bad more exposure.

    I am glad you brought this up. Bloggers and marketers really need to find a sense of balance in their relationships.

    P.S. Having worked with Crocs on events OUTSIDE my blog, I tell you for sure, YES, Crocs gets it right.
  • Donna_iMommyTalk · 4 months ago
    I was not able to attend BlogHer09. But I am appalled at this and some of the other behavior I've heard took place by some bloggers. I appreciate so much that you realize this is NOT the norm... that the great mommy bloggers far outnumber those few bad ones.
  • thoughtsofTHATmom · 4 months ago
    Wow! I'm incredibly saddened that you were treated that way. From anyone; let alone a blogger attempting to use their blog as blackmail. Seriously? I'm a freebie lover with the best of them, but only in a respectful, honest way. People who try to go around, under, over, or to buck the system in any way (with coupons or through attempted blackmail as you experienced) sicken me.

    I'm sorry you had an experience like that.
  • Name · 4 months ago
    What about the "mommie bloggers" who insult and reveal the IP adresses of folks that annoy them?
    http://the-dustpan.blogspot.com/2009/07/warning...
    And all these blog based sweepstakes and giveaways where the promotor gives the "mommie blogger" the promotinal product to give away, and she either keeps it or gives it to her friends? There seems to be no oversight where blog sweeps are concerned, and no privacy for the entrants...the behavior I've seen from bloggers recently has been disgusting. This really is typical
    http://www.momdot.com/blog/whyarepeoplesuchpuss...
  • momof2boyswifeof1 · 4 months ago
    Wow. What else can I say? This post totally reinforces my belief that there are a lot of bloggers out there that should stick to reading,instead of writing them. So sorry that happened to you.
  • peggy1116 · 4 months ago
    I am very surprised that someone would treat you ,a sponser that way. I didn't go but I am reading all the stories and this one stuck out. Its so sad that it happened .
  • Cindy C. · 4 months ago
    You know, even after reading this and several others similar comments from this past weekend, I still sit here in disbelief. What is the point of this kind of behavior? I'm afraid the "motrin moms" thing has given some an unhealthy sense of power. I'm all for keeping marketers/businesses honest, but this swings too far in the other direction. Why must we always live on the pendulum? Is there no middle ground?
  • taless · 4 months ago
    I think that is horrible. I wish you could remember who it was, because the majority of the blogger community would have taken her to task on it. To do something like that is criminal and gives the rest of us bloggers a bad name. I'm glad that you did meet some great bloggers at BlogHer and that your overall experience was positive. Thanks for the editor's notes.
  • Dale M · 4 months ago
    George,

    I was one of the few men working at last year's BlogHer conference in San Francisco. I have to say that I didn't have anything like that happen, and I found - like you - it to be a really good group of people - maybe I'll be there again in the future... : )
  • Halala Mama · 4 months ago
    Wow. I wasn't there, but I'm definitely sorry that happened to you. It doesn't speak well of that person and I'm glad that the rest of the conference was positive for you.
  • Clarissa Nassar · 4 months ago
    That is too funny! What a psycho..sorry, that is what I see her as - a psycho. :/ lol

    I am not sure if it was you or another Crocs guy but I am the girl who gave you the blue IPhone case {if it was you or some other guy--not sure?} and I didn't want ANYTHING in return at all...no bad blog post going up, I swear! lol

    I even told you that I don't like Crocs at all...lol
  • George G Smith Jr · 4 months ago
    That was me and I totally love the iPhone case. Seriously - I've been looking for one that didn't add bulk to my phone! Thank you sooooo much.

    And the poor blogger was just misguided. I don't blame her. And I didn't expect this coverage to get so big...
  • mommytime · 4 months ago
    As someone who had the good fortune to meet you late at night in a bar with some other bloggers, I just want to say that you struck me immediately as someone with a tremendous amount of integrity, and it sickens me that a blogger would say something like that to you. To any PR person, really, but especially to someone who is clearly working really hard with bloggers to make solid connections and conduct himself in a way that both offers and commands respect. And I have to thank you for your careful way of making it clear that one bad apple has not spoiled the bunch for you, and that you are still willing to give everyone else the benefit of the doubt.
  • nycitymama · 4 months ago
    I am a blogger and I APPLAUD YOU! Thank you, thank you!! I can't and won't apologize for her, she and those she represents are humiliating to be in anyway grouped with. And she makes the job of those who work their asses off to be respected and viewed as professionals and trust worthy writers THAT MUCH HARDER. I don't use Crocs, I don't review products such as yours, but I will say this, I have so much more respect for you now...and though your product is one that I personally wouldn't use, I respect you and your company SO MUCH more for your stance in this situation...and will tell your story and recommend you to all those who I know would love your product.
  • themomjen · 4 months ago
    That is insane, desparate, and embarassing for her.
  • jimi jones · 4 months ago
    Wow, sorry you had to experience such a negative, reprehensible situation.If she keeps up that act she'll end up with one shoe anyhow-----strategically placed.
  • Karen of Sillymonkeez · 4 months ago
    Although, I have never had the pleasure of working with you, I am so very thankful that you recognize that this woman is an exception amongst bloggers. I am pretty appalled at this woman's actions, especially at a time that is so critical to review bloggers because our integrity is being questioned.
  • heddy · 4 months ago
    What's really worrying here is that you're effectively saying that if she was a 'somebody', you'd have done something for her. But no: "This person was a nobody. So, I reacted in the only way that I saw fit."

    God, what an attitude. Sure, she shouldn't come up demanding shoes. But treating her that way because you didn't recognise her name?
  • Bitsyparker · 4 months ago
    Good golly, man. That is incredible. I missed this year's conference because I'm covering Scotland this summer (http://www.scotchstraightup) but next year I will hunt you down for a good stare and face-to-face laugh. That is incredible.
    P.S. It's good pr for you in a way because I now know your site because of the uproar. I'll be a daily reader!
  • mommyinstincts · 4 months ago
    George,

    I never officially met you, but I saw you in passing while hanging out with my friend Corrin who obviously knew you.

    You seem like a great guy and I am sorry something like this had to happen to you. I'm glad you stood up to her, and didn't cave.

    It's blogger's like this that make us all look like greedy fools. I think in regards to the insane amount of swag involved, peoples expectations were heightened, thinking it was a free for all on all accounts.

    I'd like to hope that out of the context of the event, this blogger would have thought twice before behaving this way. But I guess we will never know.

    I wasn't even at the party wher e Crocs were given away, so I'm not even commenting from the standpoint of getting free Crocs (although I am slightly jealous....lol). Frankly, I'm not really a fan of Crocs (sorry....don't hate me), but I am a fan of you and how you handled this crappy situation you were forced into.

    Good luck and good job.

    Jen
  • Allyson · 4 months ago
    Wow, the more I read about BlogHer the more I just shake my head. I didn't make it myself, but part of me is glad that I didn't. Good for you for sticking to your guns, and shame on that woman for giving us all a bad name.
  • mojavi at simple things · 4 months ago
    the sad thing is she was probably just joking with you and trying to be all funny and coy... and your chicken ass not only threaten her with your "supposed greatness" because lets face it do you really think you could scare her away from her computer??? YOu missed an opportunity to be funny back... and then your so LAME you posted about it like you were an actual victim of something.. grow up...
  • mike1630 · 4 months ago
    Why do I get the sense that generic mommyblogger just gave herself away? :P
  • Allyson · 4 months ago
    That or a fake trying to drive traffic to her blog. Either way sad.
  • Peter Weissenstein · 4 months ago
    mojavi - In my previous life as a writer for a paper I ran into many of these same people. I hate to burst your bubble but unfortunately people like her aren't joking. And you can often see the results of their "victories" for sale on eBay. That's the real shame. They aren't doing it for their kids or friends - they are doing it to make a few bucks. And that is not only unethical - but also downright plain wrong! The giveaway in this case would have been that she walked away. Had she been joking she would have stuck around and played along with George believing that he understood she was joking. So I will agree with the 95% here that are aghast at her behavior.
  • mahoney200 · 4 months ago
    Fortunately, mommyblogger won't have to write about you as you just did it for her. In "clash of egos" I'd say you lost -- all Goliaths are at a disadvantage (Gates vs. Crowley). She wanted a pair of silly shoes (heavens knows why) and instead of being the hero, you lost an opportunity to add a blogger to your brand's marketing army (An Army of Davids). You also injured BlogHer -- hopefully you won't be one of the men there next time. Perhaps they'll send someone more gracious.
  • George G Smith Jr · 4 months ago
    I'm not happy that my anecdote traveled to the edges of the blogosphere and back mainly because it does reflect negatively on BlogHer - even though I can't reiterate how amazing the event was. For that, I'm sincerely sorry and I've been trying to illustrate the positives since this post went viral...

    At crocs, we work with hundreds of bloggers daily. Our "army" isn't an army - but rather a community of people who love our products and we support them without hesitation. As for just giving this woman a pair of shoes to add her to my marketing army, I don't want a blogger like that in our community. I don't go to places like BlogHer to pitch people to become a part of our brand marketing army. (In fact, ask anyone there - I didn't pitch a SINGLE BLOGGER) I go there to work with the hundreds that were wearing our products before we worked in social media. I go there to meet people that are my friends - regardless of what brand pays my paycheck. I'll be at BlogHer next year and I will be hanging out with the hundreds of people that I worked with over the year, catch up with the friends that I have, and just enjoy being a part of the BlogHer community - regardless of my gender.
  • Peter Weissenstein · 4 months ago
    mahoney200 - by any chance was it you? Read all the comments; read what George wrote. Reality - every company has a budget for every event. When the budget is exhausted then there's no money left for more. If you are blogging as a Mom then you must have some responsibility for kids. So - what do you do when your kids want chocolate bars and you NEED milk? If you don't have the money you have to choose. If you already spent the money on your milk then the chocolate is out of the question. I don't think that George "injured" BlogHer at all. Anyone who gives in to this type of bullying/blackmail injures the event. From what I read about BlogHer leading up to the event and during it as well as afterwards I was led to believe it's about the knowledge and togetherness - not about the swag. Anyone who goes to an event for the swag doesn't get it. That's the whipped cream not the substance. George is, as everyone can see from previous posts, one of the most gracious folks I've "met" (Not IRL). I think that he was obviously a HUGE asset to BlogHer. Maybe you should be the one to skip it next time if you don't really "get it." BTW - George - thanks for the sizing info. Wasn't exactly what I was looking for but it did the trick and my shoes are on the way from another online store since Crocs was out of stock on the color I needed.
  • The JackB · 4 months ago
    I have been blogging for a little more than five years now. The majority of that time has been a real pleasure with some amazing experiences. But there have been some negatives. I used to be completely anonymous but was outed by someone who had an issue with me. Been threatened more than a few times by people who dislike something I wrote.

    So after all this I can't say that I am completely surprised by your experience. And it just makes me wonder about how many bloggers became bloggers because they hoped to outfit their homes with lots of free gear. I don't fault the brands for trying to engage consumers, makes perfect sense to do so.

    But I won't lie and say that I don't wonder a bit about the motivations of some people.
  • Elle · 4 months ago
    What a selfish little bitch! As a blogger, I hate to see this sort of behavior--it tends to give all of us a bad name. I can't imagine A) asking for something I didn't get--just get over it already! and B) threatening to give bad press over it!

    Please don't lump all bloggers into the selfish bitch category, because most of us have standards and ethics.
  • Elle · 4 months ago
    Just reread my comment and it looks like I was saying that you *did* lump up all into a category, which you did not. Just making sure you know that we aren't all like that. ;) Sorry for any confusion!

    And also? I'm secretly glad that you threatened her right back. That's what she deserved.
  • suitablegirl · 4 months ago
    PLEASE stop amending your post and apologizing. You did nothing wrong. Methinks the trolls (and entitled types who are parsing your sincere words for ANY opportunity to attack you) doth protest too much. I didn't go to BlogHer this year, but I would be proud to hang out with you next. Anyone who has issues with you or your attending a conference for women over this unfortunate attempt at blackmail is not worth your keystrokes or time.

    The sad thing is, you are clearly a genuinely nice person who did the right thing-- and a few nasties will take you to task via anonymous comment, knowing that you will painstakingly attempt to clarify your words and respond sincerely...precisely because you are a decent human being. Pay them no mind. Now if you'll excuse me, I'm going to look at some Crocs...because while I don't wear your shoes currently, your example alone makes me want to. :)
  • Peter Weissenstein · 4 months ago
    AMEN suitablegirl. I agree fully with what you just said. I nad been debating between CrocsRX and other diabetic friendly shoes. George's classy "taking the higher road" example tilted the ball in the direction of Crocs and the shoes are already on their way to me.
  • George G Smith Jr · 4 months ago
    I only amended it because my snarky response is lost in translation if people don't know me. It wasn't the "professional" thing to do and I was in a professional capacity. In hindsight, I would prefer if I said something else to get my point across, but I am not apologetic to the sentiment in implied. I don't think I'm a big deal by any means but I know that no community would want someone attempting to impose their will like this person did to me. That's what I meant by that - that the community backlash would be so great that she would probably ruin any enjoyment that blogging gave her. That's just not how the community rolls...
  • patois · 4 months ago
    Oh, to be shocked by this. Glad you didn't give in. I hate bullies.
  • missioncreative · 4 months ago
    not to empower the woman, but you must be a little interested in what exactly the content of her 'smear' would've entailed. you should have tried to see what her approach would've been before giving it to her [you would be afraid to go near your computer, let alone attempt to blog again...love it].

    i would have been curious.
  • jonniker · 4 months ago
    I said this on Twitter, so it's only fair that I say it to you: While I am horrified by the idea of this, I must admit that I am equally horrified that you referred to her as a "nobody," implying that only the "players" that you know so well are worth talking to. Even with your explanation, it leaves a really bad taste in my mouth, and shows a lack of respect not just for her (not that she deserved it necessarily), but for ... well, a lot of people. And I'm equally embarrassed that another PR person -- one I know personally, would you believe, though she doesn't know it -- would leap in and say she'll never be a "major player" with that mentality.

    As if that is the goal here.

    As a marketer, you have to pay attention to such things, I get it. To say otherwise is being disingenuous, but to say it, then back out of it is ... well, it's tough to swallow. And I've read your comments below explaining otherwise, but you know, I ... I don't know. I don't know that I blame you, but that doesn't mean I like it.
  • George G Smith Jr · 4 months ago
    I totally understand where you're coming from. And, I do pay attention to the "major players" - everything from community managers to "Nielsen Power Moms" etc etc because, after all - they have influence.

    But, I work with anyone and everyone that has an interest in working with me and/or crocs. When I wrote "Beyond that, I connect with hundreds of bloggers of all sizes and I am very good at treating them with the respect that they deserve as writers, photographers, artists, and people," I tried to capture that sentiment. My goals in this sphere isn't to change people's minds - it's about rewarding the people that love us. I don't "pitch." I don't "market." I just build relationships and treat every person I meet with the long term relationship in mind. I was blogging long before I had a job doing this and I'll be blogging long after. To me, this realm isn't just about metrics and marketing goals. It's about community...

    People are saying that I should stop "defending" myself because it takes away from what I wrote but the nobody comment does bother me because it's taken in a way that I didn't want it. To me - this person was a nobody because she thought she could do something like this that damages the blogging community. Whether she had a technorati authority of 500 or 5, it doesn't matter. A nobody to me is someone that disrespects the things that so many of us have busted our butts to create. That's a nobody to me.
  • jonniker · 4 months ago
    I want to pick up what you're putting down, but I'm not. Again, I don't BLAME you -- you want the biggest bang for your efforts -- but anyone will tell you that it doesn't matter how big of a player a blogger is, if they write a well-written post praising and/or trashing a specific brand, it gets around. Fast. And it would seem that you, here, are the perfect example of that. You didn't expect 10K people to read this? It's happened to more bloggers than you can imagine, and it's usually because a brand/company treated them poorly.

    I have zero personal interest in this, by the way. I'm a middle-of-the-road blogger -- somewhere between a nobody and a major player -- and I have a personal policy against PR/reviews/free shit, so I don't want anything from anyone. I am, however, a former flack, AND a former journalist AND a current occasional social media consultant. And at the VERY least, I find it interesting that you, who studies this kind of thing, wouldn't realize the impact of your words and how fast this would get around the blogosphere, particularly among The Dreaded Mommybloggers. You know? You know. I'm not trying to beat the bag out of you for it, I promise (though I'm doing an awesome job of pretending like I am, to my somewhat shame), but I sort of agree with Heather below -- if you'd just said yeah, dude, totally obnoxious thing to say, mea culpa, I think I'd have bought it.

    To some degree, you meant it, thinking that if this woman DID write shitty things about your company (or the one you represent), it would have had little impact. And that would have been totally untrue if you had, indeed, treated her badly (which you didn't).

    And that's okay. But you probably shouldn't have said it out loud. You know? You know. Sorry to keep at you, especially since you seem to mostly get it, from what you say and what my friends have said about meeting you at BlogHer. I'll let it go now. :)
  • dawnmyhomesweethome · 4 months ago
    Wow. That is horrible, and I'm so sorry you had to deal with it, George. I give you an A+, however, for your quick answer. Good for you!
  • Kekibird · 4 months ago
    I'm so sorry this happened. Some bad juju is happening out there in the blogosphere and some fellow mommy bloggers are giving us all a bad name. I'm glad you had a great time.
  • Peter Weissenstein · 4 months ago
    Wow! Just popped home for a minute and lo and behold - what was on my porch? The Crocs that I ordered online yesterday! So the good karma is not just you but also from your partners. Kudos. And yes I'm wearing them and yes they are comfortable. I love my new Silver Cloud Crocs!
  • suburbanturmoil · 4 months ago
    I can't even believe it!! WHAT?! That makes me feel nauseated.
  • Lissa_ShrinkingJeans · 4 months ago
    What a crazy! I am disappointed to read so many stories of women acting so selfishly in Chicago ( I wasn't there), but honestly, it doesn't make me NOT want to attend next year. I have "met" so, SO many wonderful people through blogging and cannot WAIT to meet them in real life, that I think it would overshadow any of the "bad seeds".
  • George G Smith Jr · 4 months ago
    Good! If you can go, go! It is single-handedly one of the best events for bloggers in general, and female bloggers specifically. The community is amazing. I may get paid to blog and work in social media, but the things I learn from the community every day is just amazing.
  • jcaroline · 4 months ago
    Unfortunately, like the rest of the population, people at Blogher run the gamet from genuine and polite to, shall we say, underdeveloped in social etiquette.

    Despite others bad behavior, thank you and the other sponsors for coming to the event and participating. And I don't think promoting your product at the same time is distasteful!

    I appreciate your clarification on the "nobody" comment. You are correct- her actions are what made her a nobody, not her readership.
  • Heather · 4 months ago
    I'm sorry, but I am still bothered by the 'nobody' comment. I read your explanation of it but that still doesn't fit for me. You said you know all the players and she wasn't one of them, she was a nobody. Your explanation of her being a nobody because she threatened you doesn't ring true.

    What this woman did was appalling and I was on your side as I read, but after a comment like that I walk away from this post feeling like you deserved each other, being equally rude - her entitled, you dismissive. And as a loyal Crocs customer, I now feel a little less love for your brand.

    I'm one of those small, insignificant bloggers. I am not even a blip on any brand's radar and I know that. And I'm ok with it - I'm not one to sell out for sponsorship anyway. But I do think that many brands make a mistake in working only with the 'players,' as you put it. I know many of them who have been taken on trips, given new appliances, and otherwise wooed with very little love being shown in return. In fact, after the initial mention of said swag (in the form of rapid-fire tweets with a touch of braggery), very little talk continues. Perhaps because the big players are swimming in so much free stuff they don't have time to dwell on any of it? Whereas the 'nobodys' like myself would be talking it up day and night, since nothing like that ever happens to us and we'd be giddy with excitement.

    Every brand has a decision to make about how they want to be represented, and I respect that. I'm just sad to see that most of them choose to be represented by seemingly shallow, ungrateful messengers.

    (And before anyone suggests it, nope, I am not looking for brand love by saying this, and I'm not a troll. I'm just a nobody with an opinion.)
  • George G Smith Jr · 4 months ago
    Well I hope my actions speak louder than my poorly chosen words. All the work that I've done in Social Media and with bloggers shows that I rarely consider the size of the audience unless I absolutely have to. If you feel so inclined, watch how I work with a variety of sized bloggers on twitter, on our crocs blog, and at various events. That's all I can ask for at this point, but I would understand how you feel....
  • Heather · 4 months ago
    I do see that, and I should have expanded my thought as well. I guess to me it would have been been better received if you'd said "Ok, 'She's a nobody' was too harsh, poor choice of words." A mea culpa rather than explanation that doesn't seem to fit. We ALL - myself very definitely included - make offhand remarks that don't sound so great after review (particularly words put in print in public). As evidenced by the concern I felt after posting here, that this wouldn't be received as intended. :)
  • George G Smith Jr · 4 months ago
    I would rewrite the post to have it be a larger discussion on blogger/brand relations if I could. I wrote it off-hand, somewhat snarky like most of the other anecdotal posts on my blog. I didn't realize 10k people would have read it in like 24 hours. So yeah - I definitely regret the word choice in a variety of areas.
  • Mandy · 4 months ago
    Oh. My. Gosh. That kind of behavior is SHOCKING. Really? For shoes?
  • triciaatshout · 4 months ago
    I love that you stood up to her, and I hope the blogging community does as well, not simply, specifically to her, but to anyone with that kind of attitude.
  • Zach · 4 months ago
    I know firsthand that bloggers have a voracious appetite for swag but that is genuinely surprising to me!

    I laughed so hard at what you said to her, I hope she thinks twice next time :)
  • CanCan · 4 months ago
    My non blogger friend just forwarded me this on Facebook. This is huge! The common man now knows your struggles!
  • CamelsAndChocolate · 4 months ago
    Wow. Just wow. While I'm a part of BlogHer, I've never attended a conference, and occurrences like this one (and the thought of 1,400 women in one room--yikes!) are what have deterred me.

    Love your response. LOVE. More bloggers should be humbled like so.
  • Elle · 4 months ago
    ..
  • KristiStevens · 4 months ago
    I.Am.Speechless... and that's damned near a miracle.
  • sugarmag · 4 months ago
    That's insane! I love your response - I hope she is shitting in her (non-crocs) shoes right now. I find this behavior even worse than the pushing and shoving I have read about - at least you can explain that away with not seeing someone, not being on purpose. But this? Completely on purpose bullshit. Besides - most of us wouldn't have had to blackmail you because we'd be wearing them already!
  • motherhoodfortheweak · 4 months ago
    Oh wow. Haven't been to Blogher and probably won't ever go, but I like to read the recaps. Amazingly bad behavior.
  • Chloe · 4 months ago
    Oh holy moly, that is awful.
  • Darcy @ m3b · 4 months ago
    I'm glad you stood up for the marketers and PR folks. I missed BlogHer09, but was at BlogHer08 in San Fran.

    There's a delicate balance here - MommyBlogger risks becoming synonymous with overindulged brat.

    I don't want brands to shy away from bloggers because of a few girls behaving badly. As a consumer, I do have the buying power in my home. I am the target demographic of many brands in the blogosphere and I am influenced by the bloggers in whom I trust. Likewise, I influence my circle of readers.

    When Pioneer Woman said the Wusthoff knives made her life blissful, I bought them. I trust her opinion about cooking utensils. When I write about products that I believe in, and about which I have gained my readers' trust - they listen. I know I have influenced readers to buy certain software, certain photo equipment, certain lenses, and books I love. I know this because they tell me, and the few cents on the dollar I get for their spending habits fund my homeschool books.

    On the other hand, the It Crowd - the who's who list of Bloggers - are often pushing products they were given that seem irrelevant to their readership and I can't figure out why the PR person picked their blog, other than a simple numbers game. But that doesn't work, people see right through that. Why did I buy PW's knife? Because in 100s of photos, I see her using it over and over and over. If PW tried to tell me she loves Crocs, I'd know she was full of it, 'cause all I see on her feet is boots. ;)

    Bloggers can't be brats but brands can't go after numbers alone.
    Bloggers need to be respectful, but brands need to know their It Girl's readership. Be relevant or don't bother.
    I've watched some really decent women turn opportunistic and ugly when their blogs gain popularity.
    Yet some of the bloggers that brands have chosen to represent them have really made me question the company - what were they thinking???

    I think PR people who reach out to Bloggers have a tough job. Good for you for doing yours well.
  • Blogger_Kris · 4 months ago
    Wow. I'm not a big player in this game...although one day, I hope to affect someone's life in a truly positive way through blogging. That would be awesome. But any-who. I'd like to apologize for such behavior. Although I wasn't at BlogHer and I wasn't involved I still feel ashamed for the blogging community. It's a pity that for some people, that's what they will think of mommy bloggers as now...because of one incident (as is often the case)...and for that I am sad. I truly hope that you don't have any more experiences like this. No offense to you but....it was just a pair of shoes. I've never owned a pair of crocs but they can't be worth all that. Once again, no offense intended...but I wouldn't chance all that for a pair of shoes.
  • cecelia · 4 months ago
    I was so embarrassed when I first read this story for all who consider themselves "mom bloggers." On a positive note, I agree Crocs did "nail it." I've never worn them before, but Croc flip flops are now one of my new favorite things, and I will be blogging about them. :)
  • The OmniCouple · 4 months ago
    WOW! Sorry you had to deal with such a low person. I have to say, in all honesty I am not surprised, though. I was not fortunate enough to attend BlogHer, but I have heard a lot of stories of women who were acting very greedy over swag. I find it very sad. Thank gosh you wrote this for everyone to read, it's just too bad you forgot her name.
  • Melissa Multitasking Mama · 4 months ago
    I appreciated Crocs being there, love the pair I managed to snag at the Social Luxe party and enjoyed having you on the Wii Mommies show with us, spur of the moment. I think Crocs does get it right with your involvement in social media and I truly hope that is the last blackmail attempt you ever encounter by a blogger (and I can't believe I even just had to type that sentence).
  • girlplease · 4 months ago
    Please let us have a hilarious day and out her. Who was she? An A-lister?
  • WendyNamack · 4 months ago
    NPR did a story the other day about the BlogHer conference, commenting on the widespread phenomena of only positive endorsements from bloggers who are provided with items to "evaluate".

    While my original thought was, "Well -- maybe the reviewers just don't want to put negative reviews in their blogs so they omit or self-censor comments on less than stellar products." After all, I have learned that some things are better left unsaid -- not always an easy lesson.

    I am incredulous that this "woman" could be so small minded, miniscule or microscopic in fact!! Thank you for putting her in her place, which as far as I'm concerned would be beneath the "box of rock" category and well into the "sub-primordial ooze" zone.
  • StevenGroves · 4 months ago
    You nailed it Chris. Your ability to respond the way you did just shows how 'present' you are in community - way to go Amigo!
  • tammigirl · 4 months ago
    There's a lunatic (or twelve) in every crowd.
  • casual friday every day · 4 months ago
    George,

    I'm completely embarrassed by her behavior. I do not know her. I do not know you. I wasn't even at blogher, but as a MommyBlogger I am embarrassed. I've heard about the disgusting behavior by many bloggers this past weekend when it came to swag, but this takes it to a whole other level.

    I think her comment shows the growing arrogance of the community. The feeling that we have the power to make or break a company. The power to make or break a company's brand, marketing strategy and so forth. And although we do have some level of influence, we do not have the power many think and nor should we.

    Not only do companies hoping to connect with bloggers have a lot to learn, so do bloggers themselves.

    I'm so sorry this happened to you, and I do hope you know that this isn't the norm. Or, at least I hope it isn't.

    Sincerely,
    Nell Taliercio
    http://www.casualfridayeveryday.com
  • mattsnod · 4 months ago
    Wow. I hope everyone can see this as an isolated incident. Not knowing who this person was, she could even have been some person who strolled into the Sheraton, knowing who you were, the situation, and simply wanted a free pair of Crocs. What a croc!
  • TotallyToni · 4 months ago
    And this is why I have decided I want to join the male bloggers sane category LOL. People like this give all the mom bloggers a bad name and so I shall be a mommy blogger no more, at least not calling myself one LOL. There are some absolute nutjobs who did nothing but try to cause trouble throughout blogher, shame on them. I actually sometime feel sorry for them, they have no lives :).

    I am SO GLAD you stood up to this loser whoever they were and I sincerely hope she takes herself off the high horse she has put herself on :)
  • yolospat · 4 months ago
    That is unreal. What shallow selfish people there are in this world. Good for you!
  • bretttrout · 4 months ago
    It speaks highly of bloggers in general that this particular blogger's behavior caught you so off-guard. Her behavior was so atypical of the bloggers I know and respect, that it is possible she was not a blogger at all. Stories like this buttress my impression of the "sphere" as being such a fantastic space, that incidents like this are so few and far between, their unexpected presence generates an explosive reaction from the online community.
  • Joseph Manna · 4 months ago
    I fully back you, despite not having attendance or met you before. We're community managers for brands and it's completely unfair, and uncool that people wield their new-found abilities to attack brands as weapons against companies.

    You do a great job and love the transparency in what your shared above. I hope all this empowerment that social media afford doesn't result in more folks breaking the spirits of social media and using it simply as a "gimmie something or I will blog it."

    I want to share my beef is when people take non-issues to the street and really do their earnest to make then blow up against a brand. Seriously, be rational and consider the goal of what you (as a third person) intend to do. If social media continues to trend with senseless threats of brand damage, I suspect companies will catch on and essentially not focus much into social media and blogger relations on the Web and marginalize it as simply 'customer service.'

    I have many thoughts on this, but I wanted to underscore that not many people do this and I support your position thus far. Love the honesty, integrity, authenticity and full-disclosure. :-)

    ~Joe
  • theconsumerqueen · 4 months ago
    OMG! George that is crazy! It's people like her who give bloggers a bad name. I am so glad you stood up to her. Maybe she will think twice before she opens her mouth again. You have always been more than generous when it comes to Crocs fans! I will forever stand behind you as a person and your brand because I know what you stand for!
  • Jennine · 4 months ago
    Hmm... This story is indeed horrifying. However, I don't feel that you threatening to blackmail her back is really a good example of good PR, nobody or not.
  • mom101 · 4 months ago
    Boy do I disagree Jennine. What he's threatening to do is not blackmail her, but to call her out for the illegal, unethical behavior that she displayed. The more I hear stories like this (and there seem to be a lot) the more I think that PR actually has the responsibility to stand up for their clients and refuse to do business with people like this. But hey, maybe that's enough.

    If there's one thing that PR know how to do it's connect. I'm sure if her named happened to "leak out" the world would not be a sorrier place.
  • Michelle · 4 months ago
    This is the type of person that gives Mommy bloggers a bad name. I am so glad you not only stood up to her, but you quickly put her in her place. It is amazing how some people can abuse situations, you handled it perfectly.

    Now, do you have a size 9? You know, I have a blog, with a handful of followers....LOL.
  • vickieb · 4 months ago
    oh wow that is kind of scary I think I would have been intimidated by that quite a bit. lol
  • themommyfiles · 4 months ago
    Hey George! You seem to be quite the popular guy in the Blogosphere. I am so glad that you pointed that this is not typical behavior of bloggers. I am so happy to have worked with you in the past and to work with you again in the future. I'm so thankful for the opportunities that Crocs has extended to my family. You're 1 of a kind!

    http://www.themommy-files.com/
  • The Man With a Master Plan · 4 months ago
    I heard in the Ode to BlogHer 09 a mention (I THINK) of momdot.com and a crocs happening. I would not be surprised if this was the person. She even posted here in your post as a comment along with her friends acting like this person you talk about is is insane.

    http://the-dustpan.blogspot.com/2009/07/warning...

    This may be her:
    trisha 3 days ago
    Holy. Mother.

    ~Trisha
    momdot
  • Jim Connolly · 4 months ago
    Hello George,

    Thanks for sharing this. I think you dealt with this extremely well. I know your experience with this 'individual' will have helped a lot of people.

    Best,

    Jim
  • kevinmontgomery · 4 months ago
    George,
    You most definitely did the right thing, and you further showed restraint in not naming her. I think you handle the situation well. If you had named and shamed it would have reflected badly on you and your brand. You stayed above the fray.
    Stay strong. Now, where are my freakin' crocs!!!!! ha! ha!
    Sincerely,
    Kevin
  • MaureenEMcBride · 4 months ago
    Nobody. She was a nobody. It was "blackmail" because she did not fit into your picture of the quid pro quo of the game.
    You give something away to someone with a platform who can serve your agenda and you get something back.
    Her crime was poor negotiation skills. She wanted something and her plan "a"--- play nice and I will say nice didn't work.

    You on the other hand are a somebody and know every person that is a player.
    Conceptually there is enough slime to go around.
    Swag works because people feel obligated to say something nice when they get something for free.
    The incident stuck with you because your interpretation of another person's motives was off base. Your draconian threat to her---
    "You'll never work in this town again!" (blogsphere) was a powerplay.
    Make her the bad blogger and you don't have to own your own behavior.
    Puffed up self importance is everywhere in the "space". Crocs are plastic shoes. There are not mana from heaven.
  • Pre Priyadarshane · 4 months ago
    Wow. It's good that you shared it, but disappointing to know there's people like this among us.
  • mommasunshine · 4 months ago
    Caught the link to this post on Twitter. Wow. Good for your for standing up for yourself.
  • jlbraaten · 4 months ago
    Wow this is amazing. You've really created some press. What do you think of people comparing mommyblogger to Dave Carroll, the man who posted the United-bashing YouTube video?
  • JeffCole53 · 4 months ago
    Good on ya, George. You did the right thing. What that woman did was pathetic. She probably already had one pair and was trying for another. This reminds of the old days of journalism when some reporters would use their position to receive gifts. It was unethical then and nothing has changed.

    This woman seemed to think that being a blogger gave her some kind of special status. Those are the people who should not be allowed near a keyboard.
  • dddiva · 4 months ago
    Wow, I read about this on Life Starring the Kids & Me (there's a blogger you should work with ;) ) and had to come see what the buzz was about. As I said in a comment to her, it seems like the whole BlogHer was a cross between a company party (with the inappropriate drinking etc) a business meeting and high school. This just reinforces the high school aspect.
    I am so sorry for what you had to deal with, it would have blown my mind as well.
    Human behavior continues to baffle me at times, but I just wanted to let you know you handled things wonderfully.
  • paulaschuck · 4 months ago
    wow. that is something. so my question remains is this a worthwhile event for a blogher to attend to gain knowledge or is it just about the swag and parties, because I am a busy mom and I don't have time for parties and blackmail.
  • dreaknufken · 4 months ago
    Eek! I just read this post through Boulder Media Women. I'm a blogger for a highly-trafficked business site. If someone wants to offer me something, I consider it an honor.

    I'm baffled as to how your blackmailer developed the sense of entitlement required to threaten you. Blogging is still a new phenomenon. As a writer, it's a privilege to have an instant medium in which to express your voice. How long did it take writers to gain an audience and reputation before blogs came along? A real-time while!

    IMO, this opportunity--combined with the inordinate amount of junk content populating the Web--means bloggers have an obligation to express personal and professional integrity. It's our duty to be good bloggers, for the sake of the nascent blogging profession, our own careers, and the quality of the Web itself.

    I'm sorry Jerry Springer culture has slithered its way into our ranks, and you had to be on the receiving end. Good thing there are so many good BlogHer bloggers to make up for Ms. Informed. Also, nice counterpunch. If I'd been in your shoes, I would have just sat there slack-jawed. Yeesh.
  • franksteiner79 · 4 months ago
    Crazy story!
    The only thing that springs to mind is: women and shoes! ;-)
  • jennyonthespot · 4 months ago
    *blinking*

    I was at BlogHer. Missed this little piece of buzz. Actually came here via Chris Brogan's post :)

    I follow you on Twitter tho... :)

    Anyway... Oh my heck. My Heck! Srsly? *shakes head*

    And yeah, good job for standing up. Crazy lady. *sigh*
  • michellelamar · 4 months ago
    I've been lurking around your blog but I had to comment and tell you I'm sorry that happened. I know you weren't trying to make it a big deal and you were very cool about it. I'm horrified but not surprised. I just don't know how I didn't meet you at Blogher 2009? I was one of the VIP hostess chicks at the SocialLuxe fiesta and I was a hostess for BlogHer!
    Maybe people were trying to keep me from you, since you'd just met TheBloggess and all....
  • City Mommy · 4 months ago
    I was there and just to let you know the person with the outbreak was Trisha of Momdot. I have read a couple of other blogs about the problems people are having with momdot and I am sorry for this. Also there are a lot of posts and tweets of people who also saw what happened . Too bad she didnt live up to her threat of trying to make you look bad.
  • Angie Marion · 4 months ago
    I think you did exactly what any of us would have done. that took alot of guts and I wish I knew who it was too so I could never go to her blog again!!!
  • Kim Rowley · 4 months ago
    Great post George! I wasn't at BlogHer, but if I had met you, I would have just asked if I could have a picture taken with you to post on my shoe blog. I've learned that the free swag from conferences just makes your luggage too heavy and more expensive to get back home. Hopefully I'll get to meet you someday - will you be at Affiliate Summit or BlogWorld?
  • thisfullhouse · 4 months ago
    How embarrassing for you and totally mortifying for the blogger in question. The really sad part is that your experience, however disgusting it was, is not one that any blogger I know, or have read in the last 6 years, would ever condone, let alone practice and sheds a very unfair light on bloggers...most especially, moms...who are trying to good things with their blogs. Thank you for handling like the professional you are. Oh, and I don't like crocs, so we're good :)
  • WotV · 4 months ago
    That woman's behavior was deplorable. You were right to stand up to her ridiculous demands. So... will you send me some shoes? ;)
  • Lynn @ human, being · 4 months ago
    Glad to hear the story from the horse's mouth instead of all the rumors.

    I didn't get a SocialLuxe bag either. However, I was happy to see the extras of small sizes of Crocs sitting there for the taking. My daughter now calls them her favorite shoes.

    Thank you for coming, and for sponsoring. And I'm sorry this uncouth blogger was so rude to you.
  • flossip · 4 months ago
    Its amazing that some people will sacrifice their self respect and pride for free shoes. They are great shoes and all, but people really are amazing sometimes.
  • mar · 4 months ago
    sorry that happened to you. i didn't get any crocs that fit because we accidentally turned into the obama reception (oops! no really, we didn't mean to) and all that were left were 5, 6 & 7s and i wear an 8.5 or 9. they looked super-comfy & i was disappointed at first, but it didn't ruin the whole experience for me. sounds like yours wasn't ruined by this one person either & that's, i think, what blogher is really about.
  • ryann123 · 4 months ago
    Now thats interesting....that woman must have some serious balls. :)
  • PunditMom_JoanneBamberger · 4 months ago
    I'm so no surprised. I was at the BlogHer conference this year, as well. And while you right, that most bloggers -- whether they are moms or not -- would never act that way, the few who did and continue to do so, give all of us a bad rep. I really hope that the attendees who were all about the swag, as opposed to networking, community building and learning will think again before their next conference or just stay home. There is SO much to be gained from conferences like this, especially for women who have more power than they know to effect real change, that it is truly sad to hear about someone who is ready to create a war over a pair of free Crocs.

    PunditMom
    www.punditmom.com
  • marymac · 4 months ago
    Gosh, I just wanted a new pair of shoes. You guys are totally overreacting.
    I am so blogging about all of you.

    ;)
  • jenniferg · 4 months ago
    Tee hee hee! Mary, you are nuts.
  • marymac · 4 months ago
    Um, I just want to say I was just kidding because now I am getting tweets and FB things thinking I was really her. For the record: I AM NOT THE CROCTOMOM!

    (Also for the record: I totally made up the word 'Croctomom.' Heh.)
  • George G Smith Jr · 4 months ago
    I know you aren't! Sorry that people harrassed you. BTW - I <3 Croctomom!
  • jozetathalushki · 4 months ago
    Oh the powers of blogging. I have to say, I like a little blackmail applied now and then. Not for Crocs, for sure. But, for example, if people in my community know that I might write a post about their dog pooping on my lawn or the way someone almost hit me in traffic because they were Twittering while driving, well, I'd say that's power used for good. Not mentioning names, of course, but just the bad behavior in general. Sort of like this post. Blackmail Lite.

    However, once someone names names, they'd better be prepared to dance fast and hard. I'm guessing there are a lot of lawyers watching what's going on on Teh Internets looking for loopholes and in's to the Name Me And I'll Sue money trough. Didn't some woman just get sued for $50,000 for maligning her landlord on Twitter? Even if it doesn't stand up in court, what a pain in the butt to go through.
  • Someone Who Cares · 4 months ago
    Good thing about blogging is that you have the option to defend yourself and give an opinion or not.
  • carrisa · 4 months ago
    Well I, for one, am so glad that you were a sponsor this year. Those darn flip flops saved my life. Or at least my feet. Just when I had given up on Crocs because I wasn't a fan of the clog style shoe... you come along and wow the crap out of me with your flip flops. And then when I saw the table of other shoes at the People's Party, well it looks like you guys do indeed know how to make a cute shoe. So I can't wait to try out your wedges.

    I'm sorry that this blogger had the balls to treat you that way. I hope it doesn't stop you from coming to another BlogHer event.
  • grace134 · 4 months ago
    I spent 4 hours playing that tile game. FOUR HOURS.
  • Rod Stafford Hagwood · 4 months ago
    How dare you apologize. You handled the situation perfectly...and then blogged masterfully. The only apology should come from the one with the tacky behavior. Oh how I wish we knew who she was.
  • Jill - GlossyVeneer · 4 months ago
    Wow... such audacity. And such poise in your response. Nice!
  • Liz · 4 months ago
    Wow!! This is ridiculous! I honestly can't imagine someone doing this seriously, it's awful. I'm sorry you had to come in contact with such an ugly encounter, and I hope that this person hasn't ruined the reputation of many of us other bloggers out there!
  • becky · 4 months ago
    I definitely think you should have told this story, George. And I'm glad you did.

    I do take exception to this being laid at the feet of mommybloggers. Unless you discussed her kids or she told you she was a mommyblogger, it could have been ANY woman at the conference. Not all in attendance were moms. I'm just tired of the moms being blamed for every piece of bad behavior this year.

    If she told you she was a mom, then calling her "generic mommyblogger" was perhaps warranted.
  • George G Smith Jr · 4 months ago
    In the small talk, she did mention kids. That's why I gave her that title. I wouldn't throw "moms" under the bus like that. Heck, I hate the term mommy blogger to begin with. Most of my favorite "Mommy bloggers" don't necessarily write about their kids!
  • Lindsay Davies · 4 months ago
    See that you're staying true to form George, transparent, fair and proactive. It's good to read the comments below are in support of your decision to go public on your experience. Testament to the reputation that you have built within your networks. I think this story shows the power of social media in both the positive and the negative demonstrating that politeness and decorum are even more essential to business in a world which is so socially connected.
  • janegassner · 4 months ago
    Crocs were at BlogHer'09? Who knew. I'd feel badly about missing the SocialLuxe party (was it invite only?), but I think Crocs should feel worse that their rep wasn't out and about meeting people. Good will, you know....etc.etc.

    Signed: BlogHer'09 attendee who is also a Croc-wearer
  • George G Smith Jr · 4 months ago
    Jane -

    Sad that I didn't get a chance to meet you. We were sponsors at Social Luxe and the People's Party on Thursday. I met with hundreds of people, but in a conference of 1500, I couldn't possibly have met everyone. I can always be reached at gsmith@crocs.com or via TWITTER at @crocs or @georgegsmithjr. Feel free to say hi - and then next time we won't miss each other!!
  • Margo · 4 months ago
    That I'm chiming in so late kind of says it all. I wasn't at blogher. Love blogging, but relatively new to it- longtime professional writer and wildly put off about this attitude. It's still amazing to me how fast a few bad eggs can mess things up for other hardworking and talented people. The illusions of grandeur illustrated on this blogger's part crack me up - and I'm way past choosing to deal with it. Which makes me want to share -my kids are teenagers, I'm over 45 and no one calls me "mommy" anymore. My perception may be wrong, but most(blogging, social media, etc.) seems to be about the women who are a decade or more younger than I am, because that's where the critical mass currently is. Generationally speaking and as a whole, I perceive these women as hugely more brazen than most women closer to my age would ever have dreamed of being. I'm kind of envious, and mean that as a complement. I feel "in the game" and I like my blog content, but feel like a johnny come lately, old girl - struggling to figure out how to get people to my blog and judge for themselves - without resorting to personal, non-constitutional pandering or shoe blackmail! (not that I ever - as this self professed demographic, ever could do that :) Thanks for the insiders point of view!
  • catherinecopeland · 4 months ago
    I'm a blogger and I went to blogher myself. I probably saw you there because it seems I was always traversing through the lobby.

    I was just so overwhelmed with the whole blogher experience I was shell shocked. I actually did receive a pair of crocs at the social luxe party and even though they weren't my size I want to thank you.

    You see I teach in an inner city school and not all of "my kids" can afford new clothes or new shoes. Thanks to you I was able to give a young lady in my class a pair of shoes she adores. She told me in halting English that she'd never owned a new pair of shoes EVER. I was also able to give my LandsEnd book bag to another student and I've already thanked them.

    I couldn't get over the way some self-absorbed bloggers felt that they were such big fish in the blog pond. I am not that delusional. I'm still new at blogging and I hope I never become so self absorbed that I have to try to blackmail someone for anything.

    Thanks again!!!! I can't tell you how happy it made me to present this beautiful girl with such a wonderful gift.
  • whenonedoorcloses · 4 months ago
    Good for you! I am, on a daily basis, amazed by the sense of entitlement some people seem to have. I applaud your reply. I'd still be sitting there with my mouth gaping open if that happened to me. Ya done good.
  • Barking_Mad · 4 months ago
    I am absolutely gobsmacked that someone could think that pulling a stunt like that would net her anything but the crap she threatened you with. Power, perceived or otherwise is a dangerous thing in the hands of the wrong people...she is definitely one of the "wrong people" and by her own example, probably doesn't wield enough real power in the blogosphere to smack down a fly!
  • Allan · 3 months ago
    Even if you got her name and blog, you'd probably have been nice and left that out. The nature of the story was notable enough without names. Thanks for sharing this experience.

    I've known a couple of "bloggers" that thought their own little platform gave the license to abuse businesses. One "blogger" or "social geek" who is active on Twitter actually thought that his local Chick-fil-A should honor a non-existent coupon he mistakenly believed was valid because he has a huge following and could cause them bad publicity. That they should make an exception for him because he has a semi-popular blog. Behavior like this makes it harder for businesses to trust bloggers.
  • tidymom · 1 month ago
    WOW! I'm SHOCKED.......seriously? people act like this? I'm trying to make my way to my first blog conference, I can't imagine someone acting that way!.....I'm amazed every day at the things that come out of people's mouths! Kudo's to YOU for the great comeback!! When someone catches me off guard like that, I'm so shocked I never have anything great to say back to them! (honestly, I just don't think that way I guess lol) I loved your reply!!
  • tidymom · 1 month ago
    WOW! I'm SHOCKED.......seriously? people act like this? I'm trying to make my way to my first blog conference, I can't imagine someone acting that way!.....I'm amazed every day at the things that come out of people's mouths! Kudo's to YOU for the great comeback!! When someone catches me off guard like that, I'm so shocked I never have anything great to say back to them! (honestly, I just don't think that way I guess lol) I loved your reply!!